Hidden Agendas
Assertiveness
Goal Setting
Listening and Self Disclosure
Group Blockers
100
This person muscles their way through life, is a work-a-holic, and will inform you of this.
What is the "I'm tough" hidden agenda?
100
This style of communication lacks direct expression of feelings, thoughts, and/or wishes.
What is passive communication?
100
The attributes that an individual has of their family, education, hobbies, appearance, work, etc.
What is self concept?
100
Comparing, rehearsing, dreaming, and judging are some of the barriers to this.
What is listening?
100
This blocker is out to attack others in the group.
Who is the "Aggressor"?
200
This person is looking for someone to fault.
What is the "I'm blameless" hidden agenda?
200
Repeating the same response over and over again as a strategy to overcome non-constructive criticism.
What is the broken record strategy?
200
This anticipation technique was used by Wayne Gretsky to score 163 goals in the 85-86 NHL season.
What is visualization?
200
This is something that you know about yourself but keep secret.
What is hidden self?
200
This blocker "rockstar" thinks the sun shines out of you know where...
Who is the "star"?
300
This person knows more than everyone else and cannot be told anything otherwise.
What is the "I know it all" hidden agenda?
300
Expressing your perspective, feelings, and wants of a situation.
What are the three parts to assertive expression?
300
How the five senses are satisfied when you accomplish a goal.
What is sensory impression?
300
Pitch, resonance, and volume are elements of this.
What is paralanguage?
300
Heeeeeere's the next blocker. This one has a chip on their shoulder.
Who is the "Axe Grinder"?
400
This person is the hero of all of their stories and is faultless.
What is the "I'm good" hidden agenda?
400
Responding to a criticism by agreeing in part, in probability, or in principle.
What is clouding?
400
Results oriented, attainable, measurable, and flexible are just a few examples of these.
What are guidelines for goal setting?
400
These statements have two levels of meaning.
What are meta-messages?
400
This sarcastic person is in it for the laugh, all the while blocking performance.
Who is the "Clown"?
500
This person will knock themselves down before anyone else can.
What is the "You're good" hidden agenda?
500
Strategy used to clarify whether a comment is meant to be non-constructive criticism.
What is probing?
500
Intentionally making errors or doing it wrong, "victim mentality."
What are errors of comission?
500
Direct, clear, congruent, and immediate messages are rules for this type of expression.
What is effective expression?
500
This blocker is gunning for your job; to run the meeting...
Who is the "Dominator"?
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