Navigating Misunderstandings
The word that means to make someone feel like their emotions are real and fair.
What is: Validate
This one element helps you determine if this location is right to talk to an authority figure.
What is place?
Something that is unknown to you and unknown to others would be in this quadrant of the Johari Window.
What is "Unknown?"
The Benjamin Franklin Effect does this.
What is "If you ask someone for a favor, they're more apt to like you."
The kind of statement do you use to share that you've been hurt by someone.
What is "I statement."
Thinking about this one element will help you determine the right moment to talk to an authority figure.
What is time?
What is "Hidden area?"
The reciprocal liking effect does this...
What is "when someone can tell you like them, they're more likely to like you!"
How you should listen if someone is sharing that they've been hurt.
What is Active Listening? (McDonalds Listening/Speaker Listener)
The "how" of the way you should speak to an authorty.
What is a respectful tone?
You can do this to discover what's in your unknown quadrant.
What is "Do something new!"
If you are simply around someone often, they're more likely to like you.
What is the mere exposure effect?
Your friend said something harsh to you. This is how you address your friend using the kind of statement we learned in class.
What is "I felt hurt when you said that because it felt harsh"?
What is relationship?
How you move things from the hidden quadrant to the known quadrant in the Johari Window.
What is share with others?
If you use someone's name often in interactions, you're using this effect...
What is the Letter-Name Effect?
When using the speaker listener technique to navigate a misunderstanding, this is the role of the listener.
What is to listen actively and paraphrase back to the speaker what they said?
This is the element of communication that authority figures put more weight on than the average peer.
What is "tone"?
How you discern what is in the "Blind Spot" quadrant of your Johari Window.
What is ask for feedback?
The name of the effect where you make a mistake and it makes you more likable?
What is the Pratfall Effect?