Definitions
Define Relational Communication.
What is patient-provider interaction that focuses on fostering relationships and responding to emotions?
The key assumption of interpersonal communication theories
What is relationships between people are at the heart of behavior, and expectations regarding behavior are products of these relationships?
Define relationship-centered healthcare.
What is promotes shared power between providers and patients?
Name the 2 main key functions.
What is relational and task-driven?
Define task-driven communication.
What is Patient-provider interaction that focuses on making treatment decisions, exchanging information, and enabling self-management and managing uncertainty?
Name a way Provider–Patient interactions may influence health.
What is promote or inhibit the disclosure of illness behaviors, influence adherence to medical regimens and decision-making, or support and enhance the chances of behavior change
What does relationship-centered healthcare recognize?
What is recognizes the mutual interplay in communication between patients, providers, and families?
Name one benefit of fostering healing.
What is Continuity of care, Patient satisfaction, Commitment to treatment plans, or Trust?
Provide an example of proximal outcomes of task-driven functions.
What is motivation to adhere to treatment, clinician-patient agreement, or satisfaction with medical decisions?
According to HINTS, the most highly trusted source of health information.
What are physicians?
Name three things that relationship-centered healthcare validates the importance of.
What is relational processes, shared-decision making, self-awareness, reciprocal processes, difference and diversity, and authentic participation?
Name one task driven function.
What is information exchange, making treatment decisions, enabling patient self-management, or managing uncertainty?
What is trust in system, social support, self-care skills, emotional management?
Name the two dimensions provider-patient relationships can be characterized as.
What are control and affective orientation to one another?
Role of patient in patient-centered model
What is active?
Name three communication functions.
What is Establish and maintain relationships, Exchange and manage information, Validate and respond to emotions, Manage Uncertainty, Decision-making, or Enable patient self-management?
Provide three examples of health outcomes directly related to task-driven communication functions.
What is survival, cure or remission, less suffering, emotional well-being, pain control, functional ability, or vitality?
Name one aspect that communication processes influence/predict.
What is satisfaction, adherence, or malpractice.
Care is ____ in this model.
What is quality-of-life centered?
Name two proximal outcomes of relational functions (hint: indirect path).
What is understanding, trust, feeling "known", patient feels involved, and rapport.