Communication
In the circle of communication, it is initiated by the
Source
Finding Self-fulfilment
Self-Actualization
What forms do communication come in (3)
Written, Verbal, NonVerbal
Define Assertiveness
Being firm and stand by your principles while still showing respect - being open and honest
When patient is having behavioral health issues or patient is angry, you should
remain calm
Someone give a sigh is what type of communication
Non-Verbal
Stage of development for trust
Infant Stage
When you ask someone to repeat back instructions, you are
ensuring the patient understands
"I hate you" is what kind of statement
Aggressive
A feeling of trust and understanding between people
Rapport
Another word for response
Feedback
According to Maslow, when do people become violent
When their deficiency needs are not met
What type of communication is slouching in a chair, crossing arms and smiling
Non-Verbal Cue
Person having dominant eye contact, pointing fingers, glaring is what type of behavior
Nonverbal Aggressive
The process of identifying with someone else's feelings
Empathy
The person who sends feedback
Receiver
Name Kubler-Ross's 5 stages of dying
Denial, Depression, Acceptance, Anger, Bargaining
Active and Passive
Enunciation is what type of communication
Positive
Mirroring what a patient says is referred to as
Understanding
The circle of communication includes the following- 4 items
Source - Receiver - Message - Feedback
Stage of development when person develops follower traits
Adolescence
Encourging communication and respect is what type of skill
Interpersonal
Self-respecting and confident is what kind of behavior?
Assertive
When a person has the need to belong to a group, what stage of Maslow's hierarchy needs
Love