Personality
Levels of Communication
Non-Verbal Communication
Listening Skills
Listening Critically
100
A person who is outgoing, gets energy from being in groups and people is High or Low in Extroversion
High in Extroversion
100
Level of communication that is surface level. That involves talking about the weather, home, school, food, etc.
Superficial
100
What is this person feeling?
Happy
100
What are two poor listening behaviors?
-Lack of eye contact
-Slouching bad posture
-Asking unrelated questions
-imprecisely repeating what the other person says
100
Name one of the misleading communication techniques
opinion as fact
Deceptive connotation
Questionable euphemisms
inflated language
200
A person who is critical, uncooperative, suspicious is low or high in agreeableness
low in agreeablness
200
communication involves opening up and talking about feelings, beliefs, and opinions that mean something to you
Personal
200
What is this person feeling?
scared, afraid, frightened
200
What are two behaviors that show that you are listening?
Making eye contact
attentive posture
nodding and other acknowledging guestures
Asking relative questions
repeating ideas in your own words
200
Which one of the four misleading techniques is this statement:
“I think everyone would agree that Michael Jordan was the best basketball player of all time.”
opinion as fact
300
A person who is impulsive, careless and disorganized is low or high in Conscientiousness
Low in Conscientiousness
300
communication reinforces people's feelings about themselves
Validating
300
What are TWO non verbals that show that you are NOT listening to someone?
Lack of eye contact
Bad posture- slacking
(other acceptable answers)
300
What are the three listening categories?
(hint: start with F, C, R)
Focusing, Confirming, Responding
300
What misleading technique is this?
deceptive euphemism
400
The personality triat that deals with if you are curious and are interested in new experiences
Openness
400
No relationship can get better without communicating on what level?
Personal and/or validating
400
What are TWO non-verbals that show that you ARE listening to someone?
-Smiling
-Eye Contact
-Good posture- sitting up straight or leaning in
-Head nodding (up and down)
400
Being an ________ listener is ket to good communication and requires more than just hearing
active
400
What does "ambiguous" mean?
something that is difficult to understand
500
the personality trait that deals with how cooperative, trustworthy and good-natured you are
Agreeablness
500
Friendships fall apart if they have __________ communication.
Superficial
500
What are two different thing we can pay attention to that are non-verbals people show?
-Facial expressions
-Eye contact
-Body language
500
To be a good listener you need to focus, confirm and _______ to what the speaker is saying
respond
500
What is critical listening?
Critically listening means analyzing and evaluating a speaker's words to understand the message they are trying to convey.