What type of communication uses body language and facial expressions?
Nonverbal communication
What active listening behavior shows agreement or understanding without words?
Nodding
What is an example of a coping mechansim?
Answers may vary
Who could you ask for help from?
Sommeone that knows more about the situation than you
True or False, an I feel statement is about being kind
False
What communication technique shows you understand someone’s feelings?
Empathy
What habit involves waiting your turn to respond?
Patience
What is a stimuli that makes someone feel "riled up"
A trigger
What are 3 things you need when asking for help?
Be clear, be respectful, use manners
Say an I feel statement using the emotion "surprised"
answers may vary
What communication skill means asking questions to better understand someone?
Clarifying/ Using follow-up questions.
What behavior shows you value the speaker’s words?
Attention
What is something that helps you calm down in stressful situations?
Coping mechanism
What is something you might want to negotiate?
answers vary
The goal of an I feel statement is to
What skill helps you understand another person’s point of view?
Perspective
What habit prevents you from interrupting?
impulse control
What is a topic that is often a topic of conflict?
beliefs, competition, peer pressure, jealousy, likes/interests
If a negotiation gets too heated, what should you do?
Take a break to calm down
What is the layout for an I feel statement
I feel (emotion) when (behavior) because (reason why).
What is the best way to talk to someone?
face to face
What are the 5 steps of active listening?
face them, eye contact, avoid interrupting, ask questions, remove distractions
answers will vary
What are the 3 forms of negotiation?
competition, collaboration, compromise
Create an I feel statement
answers vary