Smiling, using humor, and being willing to go with the flow are examples of this.
Easy manner
Part of our FAST skill that helps eliminate unnecessary guilt.
no Apologies
Part of a DEAR MAN that involves sticking to the facts of the current situation
Describe
To adopt a pleasant attitude. Do not be harsh, threatening or judging. Softening of body language, word choice, and tone of voice/volume.
be Gentle
Avoiding exaggerations, excuses, and lies; including holding yourself accountable for actions.
be Truthful
DEAR MAN stands for
Describe
Express
Assert (Ask)
Reinforce
Mindful
Act confident
Negotiate
To listen and lean in with curiosity.
The FAST skill stands for
be Fair
no Apologies
Stick to values
be Truthful
Explaining positive effects of getting what you want or need or clarifying the negative consequences of not getting what you want or need.
Reinforce
The acronym GIVE stands for
be Gentle
act Interested
Validate
use an Easy manner
This skill is your moral compass- holding true to what is important to you and maintaining your respect
Stick to values
Making your request or limits clearly known. Letting the other person know what your expectations look like.
Assert
The recognition and acceptance of another person's thoughts, feelings, sensations, and behaviors as understandable
Validation
Treating others in a way that you would like to be treated. Being tactfully honest with yourself.
be Fair
The part of a DEAR sentences where you can state how you feel about the situation.
Express