Communication
What does it mean to understand someone’s feelings as if they are your own?
Empathy
What conflict management strategy leads to the best solution for everyone involved?
Constructive Decision-Making: Win-Win Solution
What is the term for a casual connection with classmates or teachers?
Acquaintance
When people tend to take sides-What is an essential way to best resolve the conflict?
What is separate persons from problems. A non-blaming approach should be taken in all conflict situations.
What relationship trait shows distrust and insecurity?
Jealousy
What type of communication uses body language, gestures, and facial expressions?
Nonverbal communication
What is it called when you ignore a conflict instead of solving it?
Avoiding
What three traits are needed for a healthy relationship?
Trust, respect, communication
What is the best way to deal with a conflict
What is to act before it even starts, i.e. prevent it happening at all.
What healthy trait is the opposite of control?
Trust
What is listening with full focus, without interrupting or planning your response?
Active listening
What is the first step in solving a conflict?
What is find out if there is a real conflict or just a misunderstanding.
What is a personal limit that protects your comfort and values?
Boundary
What is the last step in the decision-making process?
Evaluate the outcome
What unhealthy behavior happens when one person tries to dominate the other?
Control
What is the word in an “I-statement” that shows the problem is about you?
I
What is it called when each person gives up something to reach agreement?
Compromise
If a conflict has already occurred-What are at least two of the main principles?
What is: 1. Define the problem. 2.Consider alternative solutions. 3. Make a choice as to the best way forward. 4. Take action to resolve.
What is true about every decision?
It has consequences
What is one positive sign of a healthy friendship?
Respect
What is one communication tool to help determine if a real conflict exists or just a misunderstanding?
What is Paraphrasing, Reflective Feedback, or I-message
What is the process of using a neutral third person to help solve a problem?
Mediation
What is the equal exchange of giving and receiving in a relationship?
Reciprocity
What is a choice made based on your personal beliefs?
Value-based decision
What do personal boundaries protect you from?
Being taken advantage of