Because when we use abstract, overly-formal language, colloquialisms, and jargon, they obscure our message more than they serve to impress people.
The process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.
What is effective communication?
It is when we are confusing facts and inferences which is a common tendency. We assume you know the reasons behind events or that certain facts necessarily have certain implications.
What is jumping to conclusions?
clear, correct, complete, concise, and compassionate.
What are the 5 C's of effective communication?
Shyness, difficulty being assertive, or low self-worth can hinder your ability to make your needs and opinions known
Why is confidence important?
55% of communication is ___-______
non-verbal.