Q1
What is monologue?
a single person speaks alone
What is communication skills?
the ability to effectively exchange information, ideas, and feelings through verbal, non-verbal, and written means.
A way to show that you are listening to someone
Nod ask questions make eyecontact
Why is teamwork important?
It brings new ideas to others.
Who is the leader?
The main source or character of the team
State 3 characteistics of a leader
strong communication skills, a clear vision, integrity, empathy, and the ability to inspire and motivate others
An example of barrier to communication
Language
What do you learn from teamwork?
Fosters creativity and learning, builds trust, and encourages healthy risk taking.
What is a virtual team?
A team that communicates with technology
A conflict is another name for
problem
Explain the difference between formal and informal communication.
refer to the structured versus unstructured ways people share information. Formal communication uses established channels and language, often for official announcements or reports, while informal communication is more casual, spontaneous, and used for daily interactions and relationship building.
An example of non-verbal communication
waving, handshake, thumbs-up
How do you improve teamwork?
Lead by example, organize team processes, and set defined goals.
Which teamwork skill should be applied?
Your co-worker’s plan is chosen over yours, even though you believe yours is better.
Cooperate
How the conflict is solved is called
solution
Unintentional communication refers to
messages conveyed without a deliberate or conscious effort by the sender, often through nonverbal cues like body language, facial expressions, or subconscious behaviors.
Why is teamwork better?
Working in teams increases collaboration and allows brainstorming.
How do you benefit from teamwork?
Builds trust and teaches conflict resolution skills.
Which teamwork skill should be applied?
After a presentation, a co-worker tells you that you should have explained your plan more clearly.
Accept criticism
What is one practice that can facilitate better communication?
Active listening
Interpersonal skills, also known as
People skills
What are the 4 most important interpersonal skills?
verbal and nonverbal communication, active listening, empathy, and emotional intelligence.
What are the benefits of working together?
Allows each individual to grow and succeed
Which teamwork skill should be applied?
Two of your co-workers are arguing and want you to take a side.
Avoid conflict
What should be considered when listening to others?
Words, body language, and intuition