Name/Address/Phone #
This might display as Active/Pending Active, Final/Pending Final, or Written Off.
What is Account Status
This field displays the PECO Service Building responsible for servicing the premise.
Operating Center
The type of meter displays in this field
What is AMI information
Once you click this button, it will display additional account and premise information
What is Details Button
This might display as Service, Non-Service, or Lighting. However, you should never process an emergency order for a Non-Service Account type.
What is Account Type
Operating Centers Philadelphia 23, 24, 26, or 27
What is Philadelphia North Region
Examples are AMI Meter Phased In, AMI Meter, and AMI Electric Meter
What is AMI Meter installed on the account
This includes but is not limited to: Mailing Address, Bill Group, Next Read Date, and Work Area.
What are Account Details
This displays as Not in Collections, Active Collections, or Cutout for Non-Pay
What is Collection Status
Operating Centers Philadelphia 21, 22, 25
What is Philadelphia South Region
In the process of having an AMI meter installed
What is AMI Electric CMO Pending
An important field for Miscellaneous Work requests, such as Electric/Gas Investigation orders
What is Work Area Field
These classes displayed are Residential, Home Business, Commercial, Industrial, and Street Lighting.
What is Revenue Class
These operating centers are in Bucks County and Chester County
What are Operating Centers 45 and 35
Displayed when the account has an AMR meter
What is Nothing
The first two numbers represent the county and the last three digits represent the political subdivision
What is for the suburbs
This needs to be verified on EVERY Emergency request.
What is Name, Address, and Phone Number
This displays the customer’s social security number as ***-**- 1234 with only the last four digits revealed to display.
What is Customer Information
These are the operating centers for Delaware County and Montgomery County
What are Operating Centers 50 and 40
The first two digits represent the operating center in Philadelphia and the last three digits represent the zip code
What is for Philadelphia