This health care provider (hint: not a doctor) can prescribe medications and diagnose illnesses.
Nurse Practitioner
This technique involves repeating back what the other person said to ensure understanding.
Active listening
This conflict style involves working together to find a solution that fully satisfies both parties
Collaboration
This principle means “do no harm.”
Non-maleficence
True or False: Palliative care is only for people in the last days of life.
False
True/False: A PSW can administer medication without supervision.
False
In SBAR, the “B” stands for…
Background
This term describes the ability to say “no” and protect your own emotional or physical limits in a professional setting.
Boundary setting
When a patient refuses treatment, respecting their decision is an example of which ethical principle?
Autonomy
The primary goal of palliative care is
Improve QOL for patients and families
This team member focuses on the emotional and spiritual needs of patients and families.
Social worker or spiritual care provider
A tool used to explore a patient’s wishes about their care at end of life.
Advance care plan
If two colleagues disagree about a patient’s care plan, the first step should be…
Clarify understanding and gather relevant information before debating solutions
A nurse posting about a patient on social media, even without naming them, may be violating what?
Confidentiality and privacy laws
Name one non-physical symptom that palliative care addresses.
Anxiety, depression, spiritual distress
The main difference between an RN and RPN in Ontario is…
Scope of practice and complexity of care
When a team member makes a suggestion, this type of question can clarify their meaning without sounding confrontational.
Open-ended question
Name ONE potential consequence of avoiding conflict in a health care team.
Miscommunication, resentment, reduced patient care quality
This principle involves treating all patients with fairness and equality.
Justice
This type of care plan focuses on symptom management rather than cure.
Comfort care plan
Name three members of an interprofessional care team, OTHER THAN a nurse, PSW, social worker, spiritual care provider, and doctor.
Spiritual care, dietitian, pharmacist, physiotherapist, OT
Describe ONE communication challenge when working with ESL team members and ONE strategy to address it.
Challenge – misinterpretation of medical terms; Strategy – use plain language, visual aids, confirmation of understanding
This is a key step in resolving conflicts where both parties openly share their perspectives to find common ground
Collaboration or open communication
Give one example of an ethical dilemma that could arise in palliative care.
Family wants to continue aggressive treatment, but patient wishes to stop; balancing pain control with potential life-shortening effects of medication
Explain the difference between palliative care and hospice care.
Palliative care can be provided at any stage of serious illness; hospice care is for patients nearing the end of life, often with a prognosis of 6 months or less