Roles & Scopes of Practice
Communication Strategies
Conflict Resolution & Boundaries
Ethics & Professionalism
Palliative Care Principals
100

This health care provider (hint: not a doctor) can prescribe medications and diagnose illnesses.

Nurse Practitioner

100

This technique involves repeating back what the other person said to ensure understanding.

Active listening

100

This conflict style involves working together to find a solution that fully satisfies both parties

Collaboration

100

This principle means “do no harm.”

Non-maleficence

100

True or False: Palliative care is only for people in the last days of life.

False

200

True/False: A PSW can administer medication without supervision. 

False

200

In SBAR, the “B” stands for…

Background

200

This term describes the ability to say “no” and protect your own emotional or physical limits in a professional setting.

Boundary setting

200

When a patient refuses treatment, respecting their decision is an example of which ethical principle?

Autonomy

200

The primary goal of palliative care is

Improve QOL for patients and families

300

This team member focuses on the emotional and spiritual needs of patients and families.

Social worker or spiritual care provider

300

A tool used to explore a patient’s wishes about their care at end of life.

Advance care plan

300

If two colleagues disagree about a patient’s care plan, the first step should be…

Clarify understanding and gather relevant information before debating solutions

300

A nurse posting about a patient on social media, even without naming them, may be violating what?

Confidentiality and privacy laws

300

Name one non-physical symptom that palliative care addresses.

Anxiety, depression, spiritual distress

400

The main difference between an RN and RPN in Ontario is…

Scope of practice and complexity of care

400

When a team member makes a suggestion, this type of question can clarify their meaning without sounding confrontational.

Open-ended question

400

Name ONE potential consequence of avoiding conflict in a health care team.

Miscommunication, resentment, reduced patient care quality

400

This principle involves treating all patients with fairness and equality.

Justice

400

This type of care plan focuses on symptom management rather than cure.

Comfort care plan

500

Name three members of an interprofessional care team, OTHER THAN a nurse, PSW, social worker, spiritual care provider, and doctor. 

Spiritual care, dietitian, pharmacist, physiotherapist, OT

500

Describe ONE communication challenge when working with ESL team members and ONE strategy to address it.

Challenge – misinterpretation of medical terms; Strategy – use plain language, visual aids, confirmation of understanding

500

This is a key step in resolving conflicts where both parties openly share their perspectives to find common ground

Collaboration or open communication

500

Give one example of an ethical dilemma that could arise in palliative care.

Family wants to continue aggressive treatment, but patient wishes to stop; balancing pain control with potential life-shortening effects of medication

500

Explain the difference between palliative care and hospice care.

Palliative care can be provided at any stage of serious illness; hospice care is for patients nearing the end of life, often with a prognosis of 6 months or less

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