Interview Skills
One piece of information every job application asks for that helps an employer contact you.
Phone number or email (contact info)
What does "conflict resolution" mean?
Solving disagreements so people can work together.
Name one rule for respectful communication in a team
"One person speaks at a time" or "Respect others' ideas"
Why is eye contact important when you meet someone in an interview?
Shows confidence and helps build trust.
What does it mean to be inclusive on a team?
Making sure everyone is welcomed, respected, and can contribute
Name 2 parts of a resume and 1 thing each part should include.
Header (name, contact), Education (school, dates, GPA, or honors), Experience (job title, employer, dates, 1-2 bullet duties)
When a disagreement starts, why is it important to listen first?
Listening shows respect and helps you understand the other side before responding.
What is an example of a teammate role (title) and 1 responsibility for that role?
Recorder: takes notes; Timekeeper: manages schedule; Leader: organizes tasks
Describe 1 simple rule for a professional handshake.
Firm but not crushing; 2-3 seconds; make eye contact
Give 1 example of language or behavior that supports inclusion.
Use names, ask open questions, invite input from all members
Main purpose of a cover letter
To introduce yourself, explain interest, and highlight relevant skills.
Briefly describe 2 conflict resolution techniques: compromise & mediation
Compromise (meet halfway); Mediation (neutral third party helps).
Describe 1 strategy a team can use to make sure quiter members contribute.
Use round-robin sharing, think-pair-share, or assign roles rotating.
For a business-casual interview, name 2 safe clothing choices and 1 to avoid.
Safe choices: button-up shirt, neat slacks/skirt; avoid ripped jeans or sweatpants
How can a teammate help when others have different cultural practices or communication styles?
Ask about preferences, offer multiple ways to communicate (written or spoken), be patient.
2 things should you include for each person on a reference
Reference name, job title/relationship, phone/email.
Give a script (1 or 2 sentences) you could use to calmly state your perspective during a conflict.
"I hear your point; I see if differently because...., can we find a solution that works for both of us?"
How can groups use feedback to improve performance?
Collect feedback, discuss patterns, agree on specific changes, assign tasks to implement.
Write a 1-2 sentence opening statement (how you'd introduce yourself) for a part-time job interview.
Example "Hi, I'm Alex Rivera. I'm a hardworking 12th grader with experience helping in after-school programs, and I'm excited to learn more about this role."
Describe 2 ways a team can adapt meetings so everyone can participate.
Provide written agendas ahead; allow breakout pairs; use visual aids and captions.
Social Media
A team member repeatedly misses deadlines. What steps help to address the issue while keeping the relationship professional.
Privately talk with member to understand cause; set clear expectations and supports; follow up with timeline and consequences.
You are on a team with conflicting ideas about how to complete a project. What can the team use to reach a shared decision?
Hold a team meeting to list options, weigh pros/cons, vote or reach consensus, assign tasks and timeline.
During the first 5 minutes you realize the interviewer interrupted you. What is an appropriate, polite response that keeps the interview positive?
Polite response: "I appreciate your point--- I'd like to finish that thought if I may, then I'll hear your response." or " I'll be brief..."
You notice a teammate being left out of discussions. What is an action to take to reengage your teammate?
Privately invite them to share ideas; Assign them a role; check in after meeting.