Stores & Shelves
Retail Store Worker
You're interviewing at a store that sells clothes, shoes, and home items. Employees help shoppers and organize products.
The manager asks: "Tell me about yourself. What is something you enjoy doing or do well that might help you work here?"
Answers vary. Share one true interest, skill, or experience and connect it to helping shoppers or organizing products. A short, relevant introduction is enough.
Restaurant Worker
You're interviewing at a restaurant where workers prepare food, clean tables, and restock supplies. The manager explains that the job includes different tasks during a shift.
The manager asks: "Why do you want to work in a restaurant? Is there a part of this work you would like to learn?"
Answers vary. Explain your real interest and name a task you want to learn, such as preparing food, cleaning tables, or restocking supplies.
Office Assistant
You're applying for an office job. Workers organize paperwork, make copies, enter information, and prepare materials for staff.
The interviewer asks: "Which part of office work sounds interesting to you, and why do you think you would enjoy it?"
Answers vary. Choose a real interest, such as organizing files, entering information, or preparing materials, and explain why that task appeals to you.
Recreation or Community Center Worker
You're interviewing at a community center that offers art classes, fitness activities, and special events. Workers welcome visitors, organize supplies, and set up rooms.
The interviewer asks: "Why would you like to work at a community center? What kind of work here sounds interesting to you?"
Answers vary. Give a real reason and connect it to a task, such as welcoming visitors, preparing supplies, or setting up activities. You can mention something you want to learn.
Library Worker
You're interviewing for a library position. The job includes putting books away, preparing materials, and helping visitors.
The interviewer asks: "Tell me a little about yourself. What is one interest, skill, or experience you have that could connect to library work?"
Answers vary. Give a short, truthful introduction connecting an interest, skill, or experience to organizing materials or helping visitors. You do not need to share private details.
Tell Me About Yourself
You're interviewing for one of the jobs in our game. The interviewer says, "Tell me about yourself."
You have many things you could share about your life, interests, school, and experiences.
What would you actually say? Give a short introduction that helps the interviewer learn something useful about you for this job.
Answers vary. Choose a job and give a short, truthful introduction with a relevant interest, skill, or experience. Share what helps answer the question; your whole life story is not needed.
Grocery Store Worker
This grocery store needs workers who can stock shelves, bag groceries, and help shoppers. Some tasks involve working alone, and others involve working with a team.
The interviewer asks: "Why are you interested in working at our grocery store? Which part of this job interests you?"
Answers vary. Give your real reason for wanting the job and name a task that interests you, such as stocking shelves, bagging groceries, or helping shoppers.
Disneyland Resort: Quick Service Culinary / Specialty Beverage
At this job, workers take orders, prepare food or drinks, and keep their stations ready for guests. The work may get busy when many guests arrive at once.
The interviewer asks: "What is one strength you have that could help you in this job? Can you tell me when you've used it?"
Name a real strength and a true example of using it. Listening carefully, organizing supplies, or asking clear questions could connect to this job. Use an example that fits you.
Stock or Warehouse Worker
A warehouse receives boxes that need to be sorted by product and location. Some boxes look the same but have different labels and numbers.
The interviewer asks: "When you need to work with items that look similar, how do you make sure you have the correct one? Have you done anything like this before?"
Describe checking labels, numbers, and locations rather than guessing from appearance. Add a true example if you have one. If this is new to you, say so and explain how you would check.
Disneyland Resort: Hotel Custodial
You're cleaning a hotel hallway. There is a wet-floor sign near the area you're working in. A guest carrying luggage stops and asks how to get to the elevators. The elevators are past the area you're cleaning.
The interviewer asks: "How would you help this guest while keeping the area safe?"
One possible answer: "I'd pause safely, explain that the floor is wet, and point out a safe route to the elevators. I'd keep the warning sign in place and ask for help if there is no clear safe route."
Animal Care Worker
At this animal care facility, employees prepare food, refill water, clean animal spaces, and follow care directions. The job is not only about spending time with animals.
The interviewer asks: "What interests you about animal care work? How do you feel about the daily tasks, including cleaning and preparing supplies?"
Explain your real interest and your honest response to feeding, cleaning, and preparing supplies. Name a task you are ready to learn or a question you have about the work.
Why This Job?
Imagine you're applying to work at Disneyland Resort, Angel Stadium, a grocery store, or another place from our game.
The interviewer asks, "Why do you want to work here?"
You might want to earn money, gain experience, learn something new, or work with a team.
Choose one job. How would you explain your real reason for wanting it and show that you understand something about the work?
Give a real reason and connect it to a task in the chosen job. Wanting to earn money is a valid reason; add what interests you about this particular work. Different honest answers can work.
Retail Store Worker
At this store, workers must put returned items back in the correct place. Sometimes clothes look almost the same but have different sizes, colors, or prices.
The interviewer asks: "Tell me about a time you had to sort or organize things carefully. What did you do to make sure they were in the right place?"
Share a true example from school, home, volunteering, or work. Explain what you sorted, how you grouped or labeled it, and how you checked your work.
Angel Stadium: Stand Worker
Before a baseball game, food stands need cups, napkins, food, and other supplies ready before fans arrive.
The interviewer asks: "Tell me about a time you helped get something ready for a group or event. What was your job, and how did you help?"
Share one true example. Describe the event, your task, and what you did to help get ready. School, home, community, volunteer, and work examples can count.
Angel Stadium: Merchandise Warehouse Associate
The stadium receives boxes of shirts, hats, and other merchandise. Workers need to separate items by type, size, and sometimes color before sending them to stores.
The interviewer asks: "Tell me about a time you sorted, counted, or organized supplies. What was your system, and how did you know your work was correct?"
Share a true example. Explain what you organized, the groups or list you used, and how you checked the count or placement. You do not need paid-work experience.
Library Worker
Library employees help visitors find materials and information. Sometimes a visitor doesn't know exactly what they need or how to explain it.
The interviewer asks: "Tell me about a time you helped someone find something or understand information. How did you figure out what they needed?"
Share a true example. Explain what the person needed, how you listened or asked a question, and what you did to help. A short everyday example can work.
Library Worker
Workers at this library need to take care of books, equipment, and other materials that many people share.
The interviewer asks: "Tell me about a time you took care of materials or supplies that other people needed to use. What were you responsible for?"
Share one true example. Name the shared materials, your responsibility, and what you did to keep them ready for others. Home, school, volunteer, and work examples can count.
Experience Without a Job
You're applying for your first paid job. The interviewer asks, "What experience do you have that would help you here?"
You haven't worked for a company before, but you've done things at home, in class, or in your community.
Choose one job from our game. What true experience would you share, and how does it connect to the work?
Share a true action from home, class, volunteering, or your community. Explain how that skill could help with the chosen job. Be honest about what you have done and what you still need to learn.
Grocery Store Worker
You are stocking a shelf when a shopper asks for a type of pasta sauce with less salt. You find several sauces, but you're not sure which one meets their needs.
The interviewer asks: "How would you help this shopper find the right product without giving them wrong information?"
One possible answer: "I'd ask what they are looking for, help compare package labels, and ask a trained coworker if I am unsure. I would not guess or give health advice."
Restaurant Worker
You're working during lunch. Your assigned job is to prepare takeout bags. You notice the team is running low on containers, and another worker is busy helping guests.
The interviewer asks: "How would you handle the low supplies while making sure your own work gets done?"
One possible answer: "I'd tell the team before containers run out and ask who can restock or which task comes first. I'd keep preparing bags or restock as directed, then return to my task."
Office Assistant
You're preparing materials for a staff meeting. Someone asks you to make 10 copies of a three-page handout and put each set in the correct order. While you're working, the copier runs out of paper.
The interviewer asks: "How would you finish this task and check that each person receives the correct pages?"
One possible answer: "I'd follow the copier directions or ask for help adding paper. I'd check which pages finished, avoid duplicates, and count 10 complete sets with pages 1, 2, and 3 in order."
Disneyland Resort: Hotel Custodial
Hotel custodial workers clean restrooms, restaurants, and shared spaces that many guests use throughout the day.
The interviewer asks: "Tell me about a time you were responsible for keeping a shared space clean or ready for other people. What did you do, and how did you know the space was ready?"
Share a true example from home, school, volunteering, or work. Name your tasks and how you checked the space was clean, supplied, organized, and safe for others.
Animal Care Worker
Animal care workers must follow directions about feeding, cleaning, and other daily tasks. Different animals may need different care.
The interviewer asks: "Tell me about a time you had to follow important directions. How did you keep track of the steps, and what did you do if you were unsure about something?"
Share a true example. Describe the directions, how you tracked the steps, and how you checked anything unclear. Notes, a checklist, rereading, or asking someone can all be useful.
Something You're Improving
You're interviewing for a position that has several different tasks. The interviewer asks, "What is something you're working on improving?"
They want to understand what you're learning and what you do to get better.
What work-related skill are you learning or practicing? Tell us what you're doing to improve it, using a real example.
Name a real work-related skill you are practicing and an action that helps you improve. For example, if true for you, explain how you use a task list. Private health details are not required.
Grocery Store Worker
It's a busy Saturday. You're putting cereal boxes on a shelf. Two boxes look almost the same, but one is a different flavor. The sale sign only lists one flavor, and a shopper wants to know which one is on sale.
The interviewer asks: "How would you check which cereal belongs on the shelf and which one is on sale? What would you do if the labels and prices didn't match?"
One possible answer: "I'd compare the flavor, size, and product code with the shelf label and sale sign. If they do not match, I'd ask a supervisor to verify the price and placement before promising a sale."
Angel Stadium: Stand Worker
A fan ordered two drinks and a hot dog. They return to the stand and say they only received one drink. Your coworker believes the full order was given to them. Several other fans are waiting.
The interviewer asks: "How would you handle this problem fairly? What would you check, and how would you communicate with the fan and your coworker?"
One possible answer: "I'd listen calmly, check the receipt or order, and ask my coworker what they remember without blaming anyone. I'd follow the stand's policy and ask a supervisor if needed while the team keeps the line moving."
Angel Stadium: Merchandise Warehouse Associate
An order says a stadium store needs 12 large shirts and 8 medium shirts. When you count the boxes, you find 11 large shirts and 9 medium shirts. The delivery is supposed to leave soon.
The interviewer asks: "What would you do before sending the order? How would you explain the problem to your supervisor?"
One possible answer: "I'd recount and check the size labels against the order. I'd tell my supervisor: 'We need 12 large and 8 medium; I found 11 large and 9 medium.' I'd ask how to correct it before sending."
Recreation or Community Center Worker
You're helping prepare a room for an art program. The plan was for 12 people, but the instructor tells you that 20 people are coming. The room already has tables, chairs, and supplies set up. You also need to leave enough space for everyone to move around safely.
The interviewer asks: "How would you handle this change? What would you need to check or ask before changing the room?"
One possible answer: "I'd check with the instructor about room capacity, the layout, access needs, and extra supplies. We'd plan safe paths and exits before moving furniture. I'd ask for help or another room if 20 people cannot fit safely."
Animal Care Worker
You arrive for your morning shift. The printed feeding sheet says an animal should get one cup of food. But a newer note says half a cup. A coworker remembers a different amount from yesterday.
The interviewer asks: "How would you decide what to do before feeding the animal? Who would you check with, and why?"
One possible answer: "I'd pause before feeding and show the conflicting instructions to the supervisor or person responsible for the animal's care. I'd confirm the current approved amount and follow the facility's procedure instead of guessing."
Show Me, Don't Just Tell Me
An interviewer asks, "Tell me about a time you helped someone."
Two applicants respond:
Applicant A: "I'm a helpful person. I like helping other people."
Applicant B: "Last month, my neighbor needed help carrying supplies inside. I asked where they wanted everything and helped put the supplies away."
Why might Applicant B's answer tell the interviewer more? Now give your own true example of helping someone. What happened, and what did you do?
Applicant B describes a specific situation and actions, so the interviewer learns what they actually did. Now share your own true example: what happened and how you helped. A brief, relevant answer is enough.