Know your Client
What is the #1 thing a client wants to know in an interview?
That you understand their goals.
In an interview, your role summary should be how long?
10–15 seconds
What’s the first step of any CT Wilson project approach?
No Go/Go Meeting
What’s the easiest way to show chemistry in an interview?
Smooth transitions between speakers.
What is the #1 reason teams should prep before an interview?
So everyone understands the client and the strategy.
What’s one thing you should ALWAYS research before the interview?
The client’s mission, priorities, and past projects.
What’s the biggest mistake people make when describing their role?
Listing responsibilities instead of explaining value.
Why should you avoid overly specific solutions during an interview?
You haven’t heard the client’s full expectations yet.
Why does the client care about chemistry?
They want to know they’ll enjoy working with you.
Why does rehearsal reduce interview stress?
Because you know what you’re going to say and when you say it.
What is the best way to tailor your message to the client?
Use their language — repeat their priorities back to them.
If asked a question outside your expertise, what should you do?
Pass it confidently to the right teammate.
What should every approach include even if no drawings are given?
Site logistics thinking, communication plan, and early assumptions
What’s a great sign your team has prepared?
No talking over each other — intentional passing.
What is one thing that prep helps eliminate during interviews?
Talking over each other or contradicting each other.
What is the difference between “knowing the client” and “knowing the project”?
The client = their culture, goals, values. The project = scope, budget, schedule.
Why is clarity of roles important during an interview?
It builds trust and shows you operate as a coordinated team.
What is the most important reason to keep your project approach high‑level during the interview?
Because without drawings or full information, a high‑level approach shows you understand the process while staying flexible to the client’s actual needs.
What is the “triangle of trust” in interviews?
Owner–Architect–Contractor relationship.
What’s the biggest benefit of having a practiced transition plan?
It shows chemistry and makes the team look coordinated.
Why does knowing the client’s pain points matter?
It lets you show how your team solves the problems they care about most.
What is the purpose of the “Who goes where” slide?
To explain responsibilities — not to explain the project solution.
What is the #1 goal of the project approach slide?
Show you have a plan — not THE plan.
What’s the biggest chemistry red flag?
Disagreement or contradiction in front of the client.
What is the true purpose of interview prep?
To make the client feel confident you will communicate the same way during the project.