Best Practices
Why should you ask all candidates the same core questions?
What is to ensure fairness and comparability?
What type of questions are illegal to ask during an interview?
What are questions about age, religion, marital status, etc.?
What’s the risk of “winging it” during an interview?
What is making poor hiring decisions due to lack of preparation?
What’s one way to show professionalism during an interview?
What is being on time, prepared, and respectful?
Scenario: A candidate seems nervous and gives short answers.
Question: What should you do to help them open up?
Answer: What is ask open-ended questions and create a comfortable environment?
What kind of questions encourage detailed responses?
What are open-ended questions like “Tell me about a time when…”?
What hiring practice does Wabtec strictly follow?
What is equal opportunity employment?
What’s wrong with relying only on gut feeling to evaluate a candidate?
What is it leads to biased and inconsistent decisions?
Why is it important to know the role well before the interview?
What is to clearly explain responsibilities and expectations to the candidate?
Scenario: You notice the candidate’s resume has a 2-year gap.
Question: How should you address this?
What is ask a neutral question like “Can you tell me about that time period?”
What should you do before the interview to ensure you're prepared?
What is review the candidate’s resume and the job description?
What is one reason you should never look up a candidate on social media before an interview?
What is to avoid exposure to personal information that could lead to unconscious bias or legal risk?
Why is it a mistake to skip follow-up communication after an interview?
What is it damages candidate experience and reflects poorly on the company?
What should you do to make the candidate feel welcome?
What is engage warmly and create a comfortable environment?
Scenario: A candidate shares they were let go from a previous job but doesn’t explain why.
Question: What’s a respectful way to follow up?
What is “Would you be comfortable sharing more about that experience and what you learned?”
Why should you avoid dominating the conversation during an interview?
What is to allow the candidate to speak freely and share relevant experiences?
What’s wrong with asking a candidate what year they graduated high school?
What is it may reveal their age, violating age discrimination laws?
What’s the problem with making assumptions about vague answers?
What is it can lead to unfair judgments.
Clarification is key!
What should you observe during the interview besides answers?
What is communication style, attitude, and cultural fit?
Scenario: You’re interviewing for a team-based role, but the candidate says they prefer working alone.
Question: What should you explore further?
What is ask for examples of how they’ve worked in teams or adapted to group settings?
What is one way to reduce unconscious bias during interviews?
What is using a structured scoring system and focusing on job-related criteria?
Why is it inappropriate to ask a candidate if they’ve ever filed a workers’ compensation claim?
What is it violates privacy and may be discriminatory under employment and disability laws?
Why is rushing through an interview considered a mistake?
What is it prevents thoughtful responses and may lead to poor evaluation?
Why is documentation important during interviews?
What is to support fair evaluation and decision-making?
Scenario: You notice the candidate’s resume lacks detail about their responsibilities.
Question: How can you clarify their experience?
What is ask, “Can you walk me through your day-to-day tasks in that role?”