UPS
International
Certification
Level-2
Jeopardy
100

UPS Drive provides the following advantages when searching for contacts?

Enables search by Job Title & Country or City

Enables search by Account Name and Country or City to find assigned sales resources

Enables search to identify all accounts and contacts for all international locations

100

The USMCA increased Canada's Deminimus Value to?

$40 CAD ($31.26 US)

100

When did the USMCA take effect?

July 1, 2020

100

This is required for shipping single commodities valued at more than $2,500

U.S. Electronic Export Information

(EEI), formerly known as Shipper’s

Export Declaration (SED)

100

What primary document in Drive is used during a strategy session?

Growth Roadmap

200

HST, QST, GST are tax abbreviations that are applied to ____    -    ________________ Shipments?

U.S. - CANADA

200

UPS Brokerage charges the customer an _____  ____ ____ on Standard shipments from Canada.

Entry Prep Fee

200

Base rates lane to lane and weight cell to weight cell can vary significantly when comparing ___  _____ to other international competitors?

UPS Rates

200

When shipping to Canada, values greater than $3500 CAD requires a ___________ __ ______?

Certificate of Origin

200

Any areas of opportunity for customer change that are uncovered should be documented under which section of the customer growth roadmap?

Insights

300

Searching for contacts within drive can also be done on the ______ ___?

Mobile App

300

The directory on __________ enables me to search for contacts outside of sales and solutions (i.e., operations, security, etc.) in other countries?

300

A customer shipping prepaid exports from the US will find the following international charges on our traditional weekly UPS invoice along with all their domestic shipments?

Export transportation charges.

Duties and taxes forwarding surcharge(If applicable).

Any transportation-related accessorial

300

What technique can help advance an account session to ensure all parties come with an open mind?

Researching the account.

300

The directory on UPSERS.com enables me to search for contacts by?

Title and Country

Department or function and Country

400

48% of Salespeople never do this?

Follow up with a prospect

400

The IBS/Brokerage invoice frequency by default is?

After the package is delivered or anytime (NOT Weekly)

400

When searching in DRIVE, UPS Contacts or employees are categorized under which DRIVE object?

People

400

What sources enable me to see a contact sales hierarchy? (Direct Manager and Reports)

UPS Drive 

Directory on UPSERS.com

400

When looking to defeat your customer's status quo which call planner would you use?

Why Change

500

If a customer ships a prepaid export from the U.S. and agrees to pay duties and taxes on behalf of the receiver, on which invoices will the customer find charges for the shipment?

IBS/Brokers invoice 

Traditional weekly invoice

500

Import Transportation charge, Duties and Taxes, Additional Government charges and Disbursement charges can be found on what invoice?

IBS/Brokerage Invoice

500

Which Tradeability service allows customers to store and access detailed records of their transactions for reporting, compliance, and accounting purposes?

Transaction History

500

Export or Import, Dimensions of the package, the weight of the package, B2B or B2C are essential when understanding the ____ and _____________ of a package?

Cost and Profitability

500

The best time in the sales cycle to have an international strategy session is _______ or _____?

Explore or Build

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