Front Desk
Frenzy
Frenzy
Device patients use to check in when arriving at office
What is Phreesia?
Allie, Rachel, Chris, Bethany and Sarah
Which clinicians are nurse practitioners?
Height weight blood pressure pulse respirations temperature
What are vital signs?
Malaika, Karen and SaRonda
Who handles billing at Intown?
14 years ago
When did Intown open it’s doors?
Practice Administrator
Who is Teresa Andrews?
Assigning dates and times for a patient to be seen in the office
What is scheduling?
CEU
What is continuing education unit?
Brand names for 15 month vaccinations
What is ActHib; Infanrix or Daptacel, Varivax?
Placing value on services offered at the physician’s office
What is a CPT code ?
The last person in the office
Who is responsible to lock all doors, turn off lights and set alarm?
Dr. Sells, Dr. Bataille and Teresa
Who makes up our Leadership Team?
Two Rings
How many rings should a phone call be answered?
#1 Physican Assistant
Who is Sheena?
Everyday at 6 pm
When are labs picked up at the office?
Malaika
Who handles submitting claims to insurance companies?
Lori Heard
Who handles referrals at Intown?
Who is Dr. Bataille
Every Monday
What day of the week are flowers delivered?
Order vaccines in chart prior to any vaccine preparation.
What is the job of the clinicians?
Accurate, prompt and complete chart documentation for every patient.
What get’s us paid at Intown?
Howland
What is Dr. Sells maiden name?
7:50am
What time are you to report to the office and be ready to work?
Responsible for diagnosis, treatment and management of childhood illness
Who are the Intown clinicians?
Phenylketonuria
What is PKU? (this is one of the disorders we screen for on the newborn screen - there are 35 in total)
Clinician’s journal Club
What is every 4th Thursday?
Strategic and financial planner for Intown
Who is Dr. Sells