MSC
Where do you go to find your non engagements ?
UPS REVIEW
Adds drama to the room/creates illusion of heightened space
Lighting
How Many Types of Rugs We Carry
6
What feature can you use to sort customers by the product they were interested in?
Filter by Category
Adds fullness to empty spaces/can be used in corners, between, beside, or behind furniture
Trees
WHERE TO FIND DESIGN INSPIRATION
1. Correlations
2. Shop This Look
3. Style Stories
What are some examples of open-ended or non-question question room-related questions?
Tell me about the size and layout of your room.
How do you want the room to look and feel?
Create the illusion of a larger space
Mirrors
Elevate design, tie in the rug and wall art together, exclusive only to us.
Pillows
What 7 things should every prospect email contain?
7 things: Friendly greeting, positive statement about time together, personal lifestyle, room, and product details, potential solution to address their objection, suggestion to buy online, specific follow up plan including suggestion to buy online, ended with open ended questions.
Add focal point sets tone of room, add color, add texture to bring dimension to a flat surface
Wall Art
3 Categories for Decorative Accents
1. traditional
2. transitional
3. casual
What’s keeping you from making a decision/purchase? Where else are you looking? When do you need it? What’s the best way to reach you? What days and times are best to reach you? Expectation to follow up.
Used to choose accessories to help customer create beautifully designed, completed rooms.
Color Story
Group by 3 or 5. vary scale, heighT, and girth to give balance and symmetry. Adds texture to create dimension.
Decorative Accents