Workplace Readiness Skills
Employability Skills
All E's
Marketing Misc.
Business Bites
100

What would be the preferred way to start a personal/professional email to a new potential customer?

Mr. or Ms. (last name)  

100

Who should you address your cover letter to?

Hiring manager

100

What is the study of producing, distributing, and consuming goods and services?

Economics

100

What is the process of matching customer needs and wants with to the features and benefits of a product or service?

Selling

100

What are rules used to determine the difference between right and wrong.

Ethics

200

A salesperson receives 10% commission on his/her total sales. They sell $1,500.00 worth of merchandise. How much commission did he/she receive?

$150

200

When writing resumes, why do employers prefer professional references over personal ones?

Personal references can be biased 

200

What is the term for a person who starts and operates a business, taking on financial risks in the hope of profit?

Entrepreneur

200

Hurricane protective products are sold to homeowners near the beach is an example of what type of market segementation?

Geographic

200

How would you update your colleagues on important information or make an announcement at your workplace?

A business memo

300

Jenny has recently been hired at the local veterinary clinic. She goes to work dressed in scrubs and closed-toed shoes. Being dressed appropriately for her job is an example of:

Professionalism

300

What would likely cause a recruiter to disregard your resume completely?

Too many spelling errors

300

This economy is centrally planned and directed. Resources are owned and controlled by the government.

Command

300

Using a variety of communication methods to educate customers about a business or product is an example of what marketing function?

Promotion

300

Students on a college campus boycott Nike because they believe the company’s products are produced in third-world sweatshops. What consumer responsibility is this an example of?

To be involved in advocacy

400

Bryce is a welder. Due to budget costs, his company does not supply all of the required PPE.  What does PPE stand for?

Personal protective equipment

400

What are two things you should do before an interview?

Be well prepared

Research the company

Prepare appropriate questions

400

What are the four factors of production

Natural

Human

Capital

Entrepreneurship

400

What do we call collecting, analyzing, and making decisions based off of data that you collect?

Market information management/Market research

400

What are the four types of businesses?

Extractor

Manufacturer

Marketing

Service

500

When resolving conflict, the main goal is to:

Find middle ground or a win-win solution

500

What should you write in a section of a job application that doesn't apply to you and what does it stand for?

N/A

Not applicable

500

This term refers to the initial capital or funding that entrepreneurs invest in their own business ventures.

Seed money

500

What are the two types of market research questions?

Quantitative 

Qualitative

500

What are the four stages of the business cycle?

Prosperity

Recession

Depression

Recovery

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