Terms
Definitions
Concepts
Skills in the Workplace
Titans of Industry
100

Two way consumers affect business.

- Consumers decide what kind of goods and services they want
- Consumers decide where they will buy the goods and services they want
- The decisions of consumers can determine the success or failure of a business

100

A person who uses goods and services.

Consumer

100

Two way businesses affect consumers.

- Businesses decided what goods and services to produce
- Businesses affect the consumer when a product is discontinued
- Business affects you as a wage earner because they provide jobs

100

The act of gathering and analyzing information about the wants, needs, and preferences of consumers in a certain market.

Market Research

100

This African-American entrepreneur is known for her TV show, magazine and TV production company.

Oprah Winfrey

200

What are 2 steps to business success?

1. Identifying opportunities for products/services
2. Evaluating the demand for products/services
3. Managing the production of goods/services
4. Marketing the goods/services
5. Keeping records to satisfy government and improve processes

200

The contest between businesses to win customers

Competition

200

Name 2 things that businesses provide consumers.

Food
Clothing
Housing
Medical Care
Transportation

200

T or F. You should pump a handshake about 5 or 6 times when you greet someone?

False

200

Steve Jobs started this animation company after he got fired from Apple.

Pixar

300

Things that you must have in order to survive.

Needs

300

Items that people can use to make or obtain what they need or want.

Resources

300

Things that you do not need to survive, but would like to have.

Wants

300

T or F.  Crossing your arms when talking to your boss is positive body language.

False

300

This man is famous for his electric cars and his space company that works with NASA.

Elon Musk

400

Money left over after a business has paid the cost of providing its goods and/or services.

Profit

400

What are Physical Products called?

Goods

400

Tasks that businesses perform for consumers - people or machines may perform the task

Services

400

T or F. You should stay away from gossip and negative situations to have proper workplace etiquette.

True

400

This person is known for delivering every product from A to Z with his retail website.

Jeff Bezos

500

Any commercial activity that seeks profit by providing goods and services to others in exchange for money.

Business

500

What 3 things does competition encourage?

Quality Products
Outstanding Customer Service
Competitive Prices

500

List 3 steps in the decision making process.

1 - Identify the Problem
2 - Identify possible courses of action
3 - Determine the Pros and Cons
4 - Make the decision
5 - Evaluate the decision

500

T or F. Finding the best traits of everyone in the group to help complete a task is a major function of teamwork.

True

500

Name the original two female entrepreneur "sharks" on Shark Tank.

Lori Greiner

Barbara Corcoran

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