Human Relations
What motivates employees to perform on the job is the focus of _____, which is the study of the behavior of individuals and groups in organizational settings.
human relations
_____ reward is the personal satisfaction and enjoyment that a person feels from
intrinsic
Employees a company are encouraged to participate in all aspects of the company. This action is based on _____.
Theory Z
Which of the following adds tasks to a job instead of treating each task as a separate job?
Job enlargement
An inner drive that directs a person's behavior toward goals is called _____.
motivation
_____ rewards are benefits and/or recognition that a person receives from someone else
Extrinsic
According to Maslow, living life to the fullest is most closely associated with fulfilling the _____.
self-actualization needs
_____ is the incorporation of motivational factors, such as opportunity for achievement, recognition, responsibility, and advancement, into a job.
Job enrichment
_____ is the difference between a desired state and an actual state.
A need
According to the classical theory of motivation, _________ would motivate employees to work hard?
Financial incentives or Money
This theory assumes that workers generally dislike work and must be forced to do their jobs.
Theory X
A work program that allows employees to choose their starting and ending hour as long as they are at work during a specified core period is called:
flextime
_____ is the satisfaction of some need.
A goal
This study shows that the increase in productivity regardless of physical conditions is the study of_________
Hawthorne Studies
This Theory assumes that workers like to work and that under proper conditions employees will seek out responsibility in an attempt to satisfy their social, esteem, and self-actualization needs.
Theory Y
A company, allocates one task to an employee working from 8-12 then allocates the same to be completed by another employee working from 12-5 this is an example of:
job sharing
Low morale is likely to result in _____.
absenteeism
According to Maslow's hierarchy of needs, which of the following needs do people strive to satisfy first?
Physiological needs
According to _____, how much people are willing to contribute to an organization depends on their assessment of the fairness, or equity, of the rewards they will receive in exchange.
the equity theory
Is a four-day or shorter period in which an employee works 40 hours.
Compressed workweek