Find Your Customers
Survey Says…
True Colors
Business Behind the Scenes
Rules, Safety & Big Government
200

This type of segmentation focuses on age, gender, income, and education.

What are demographics?

200

This type of question allows people to answer in their own words.

What is an open-ended question?

200

This personality color is often energetic, adventurous, and competitive.

What is Orange?

200

This business type exists mainly to help causes instead of earning profits.

What is a non-profit?

200

These initials stand for the agency responsible for workplace safety.

What is OSHA?

400

This type of segmentation focuses on lifestyles, interests, and values.

What are psychographics?

400

This type of question usually has limited answer choices like yes/no.

What is a closed-ended question?

400

This personality color is usually organized, dependable, and structured.

What is Gold?

400

This intermediary buys products in bulk and sells them to retailers.

What is a wholesaler or distributor?

400

OSHA’s main job is to do this in workplaces.

What is enforce safety standards and protect workers?

600

This type of segmentation focuses on location or region.

What are geographics?

600

“Are you happy with your purchase? Yes or no?” is this type of question.

What is a closed-ended question?

600

This personality color is often analytical, logical, and curious.

What is Green?

600

This intermediary changes raw materials into finished goods.

What is a processor?

600

Countries may use tariffs, quotas, and embargoes to protect this.

What are domestic businesses or the national economy?

800

Businesses segment markets mainly to do this more effectively.

What is target specific groups of customers?

800

Rewrite “Are you happy with your purchase?” into an open-ended question.

What is “How do you feel about your purchase?” or similar?

800

This personality color is often caring, emotional, and relationship-focused.

What is Blue?

800

This organization is owned and operated by members for their mutual benefit.

What is a cooperative (co-op)?

800

An embargo is best described as this type of trade restriction.

What is a complete ban on trade with another country?

1000

Name the three main segmentation categories businesses use.

What are demographics, psychographics, and geographics?

1000

Businesses use surveys mainly to gather this.

What is customer feedback or market research data?

1000

This leader inspires others through charm, confidence, and communication skills.

What is a charismatic leader?

1000

This business ownership structure shares ownership and profits between two or more people.

What is a partnership?

1000

This is one reason governments place restrictions on international trade.

What is protecting jobs, national security, or local industries?

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