Management/Admin
Which of the following is NOT a typical task in the Business Information Pathway?
Which of the following is NOT a pathway in the Finance Career Cluster?
A. Accounting
B. Insurance
C. Banking Services
D. Stocks and Bonds Services
D. Stocks and Bonds Services
The promotion of products or brands through one or more forms of electronic media correctly defines which of the following?
A. Infomercials
B. Digital marketing
C. Internet marketing
D. Telecommunication Marketing
B. Digital marketing
Which of the following is NOT an employability skill?
A. Ethical behavior
B. Teamwork
C. Technology
D. Sales
D. Sales
Which of the following accurately defines self-esteem?
A. The ability to be happy regardless of the situation
B. A person’s belief in his or her perfection and supremacy
C. The amount of admiration and respect a person receives
D. A person’s overall sense of worth or personal value
D. A person’s overall sense of worth or personal value
Which of the following is NOT a position in the Human Resources Pathway?
Where was the first bank established?
A. Europe
B. Asia
C. China
D. Middle East
A. Europe
At which time did marketing emerge?
A. During the middle ages
B. During the Industrial Revolution
C. During World War I
D. During the twentieth century
B. During the Industrial Revolution
Which of the following describes mannerisms?
A. Style of speaking or behaving
B. Dressing appropriately
C. Values and standards
D. Working effectively with others
A. Style of speaking or behaving
Which of the following statements is true?
A. People with high self-esteem are outgoing
B. People who are quiet have low self-esteem
C. People who are friendly have high self-esteem
D. Personality traits are not directly linked to self-esteem
D. Personality traits are not directly linked to self-esteem
Which of the following is NOT a suggested major for human resources managers?
Which of the following is NOT a career in the Insurance Pathway?
A. Agents
B. Traders
C. Brokers
D. Underwriters
B. Traders
Customer service representatives fall under which pathway?
A. Marketing Management
B. Merchandising
C. Marketing Research
D. Marketing Communications
D. Marketing Communications
Which of the following is a leadership skill?
A. Breaking new ground
B. Anticipating problems
C. Treating everyone fairly
D. Prioritizing
C. Treating everyone fairly
Which of the following models of communication best describes simultaneous interpersonal communication?
A. Shannon-Weaver Model
B. Aristotle Model
C. Interactive Model
D. Transactional Model
D. Transactional Model
Which of the following is NOT a position in the Administrative Support Pathway?
A. Administrative assistant
B. Receptionist
C. Customer service representative
D. Inspector
D. Inspector
Which of the following is NOT a possible duty for a professional working in the Insurance pathway?
A. Controlling investments
B. Expanding customer base
C. Explaining policies
D. Determining liability
A. Controlling investments
Creating brand awareness is a duty in which pathway?
A. Professional Sales
B. Merchandising
C. Marketing Management
D. Marketing Research
A. Professional Sales
Which of the following is important when using technology?
A. Governance
B. Credentialing
C. Ethical conduct
D. Preparation
C. Ethical conduct
Anything which disrupts the communication process is called __________.
A. Encoder
B. Source
C. Noise
D. Decoder
C. Noise
Which of the following pathways deal with sensitive information concerning compensation, employee performance and conflicts at work?
A. Human Resources Management Pathway
B. Operations Management Pathway
C. Business Information Management Pathway
D. General Management Pathway
A. Human Resources Management Pathway
Which of the following explains why insurance was created?
A. To keep a record of payments and who owns capital
B. Provide a means of investing in business
C. To help producers sell and trade raw goods
D. In order to eliminate or minimize risks associated with business transactions
D. In order to eliminate or minimize risks associated with business transactions
Which of the following is NOT a career in the Marketing Research Pathway?
A. Interviewers
B. Product analysts
C. Research supervisors
D. Support specialists
D. Support specialists
Which of the following is a way to exhibit professionalism?
A. Certifications
B. Teamwork
C. Technology
D. Speech
D. Speech
Which of the following involves selecting the appropriate channel of communication for the message delivery?
A. Decoding
B. Transmitting
C. Encoding
D. Listening
B. Transmitting