Section 3 Lectures
Gavin likes to talk to his coworkers about his political views. Many coworkers are troubled by his talk. What advice should be given to Gavin?
Don't overshare
__________________ peers engage in more self-disclosure at work and personal topics and communicate emotional support.
Collegial
According to James McCroskey ________________ is “an individual’s level of fear or anxiety associated with either real or anticipated communication with another person or persons”
communication apprehension
__________________ is an organized, face-to-face, prepared, intentional attempt to inform, entertain, or persuade ad group of people through words, delivery, and visual or audio aids.
Public speaking
What is the tiny piece at the end of a shoelace called?
An aglet
When you have everyone on your team agree on clear guidelines for high-quality work, and provide feedback at each step, you are implementing which guideline to guarantee that all team-members are doing their fair share of the work?
Focus on quality
True or false: In a high-power distance culture, a person has no problem critiquing their boss's decisions.
False
Name three common causes of communication apprehension.
Vulnerability
Fear of failure
Past experiences
Modeling behaviors
Lack of experienceTechnology
Genetics
What is the "all or nothing" mindset?
Thinking that if your speech falls short of "perfection" (an unrealistic standard), then you are a failure of a public speaker.
What do you call a grouping of owls?
Noah ensured that his group members were all motivated to help create the solution to the problem they were solving. As a result, they all worked for the best outcome. This advantage of group problem solving arises because…
group work enhances buy-in.
Unethical organizational communication that willfully perverts the truth to deceive, cheat, or defraud is called…
deceptive communication.
Outlines help us evaluate our ideas in three important ways--what are they?
Scope, logical relation, and balance
_____________ is the means through which a message gets from sender to receiver.
Channel
What is the longest-running Broadway show?
The Phantom of the Opera
Name two advantages group problem solving has over individual problem solving.
Groups have more resources that individuals do
Group members can catch errors
Group work enhances buy-in
Groups are best at solving some problems
The conflict management strategy wherein one separates the message from the messenger is called…
___________ aspect of vocal variety indicates the mood or emotion behind one's words.
Tone
What's the difference between denotation and connotation?
Denotation--objective or literal meaning shared by most people in the world
Connotation--the subjective, cultural, or personal meaning the word evokes in people together or individually
LeBron James
Name three strategies to get slackers to do their share in a group project.
Focus on the endgame
Match the goal to the group size
Establish clear goals and responsibilities
Provide training
Hold people accountable
Focus on quality
Check in/ask whyDon't overlook poor performance
Guard against burnout
Celebrate successes
How does the reading define emotional intelligence?
Involves being a good reader of people in social contexts, being able to distinguish different emotions, and knowing what to do about them with regard to others and yourself
What are the six aspects of vocal variety?
Speaking rate, articulation, volume, pitch, tone, and movement.
The text discusses four strategies to address public speaking anxiety. What are they?
Mental preparation, physical preparation, contextual preparation, and speech preparation
How many moons does Jupiter have?
95