Roles of a Correctional Officer
Becoming a Certified Officer
The Criminal Justice System
Chain of Command
Officer Ethics & Conduct
Bias & Officer Well-Being
100

This is the term for the competence and qualities expected of a correctional officer at all times.

What is professionalism?

100

This is the passing score required on each end-of-course examination during basic recruit training.

What is 80%

100

The three main components of the U.S. criminal justice system.

What are law enforcement, courts, and corrections?

100

This is the term for the order of authority within an organization.

What is the chain of command?

100

This is defined as standards of conduct based on the principles of right and wrong as defined by society.

What are ethics?

100

This type of bias is unconscious — you may not even realize you have it.

What is implicit bias?

200

These are the three main roles a correctional officer may assume depending on the situation.

What are leader, enforcer, and stabilizer?

200

A recruit must pass this exam after completing basic recruit training, within this many attempts.

What is the SOCE (State Officer Certification Examination), within 3 attempts?

200

This type of correctional facility holds people convicted of felonies with sentences exceeding one year.

What is a prison?

200

This type of communication flows between people at the same level of an organization.

What is lateral communication?

200

This offense involves lying in court after taking an oath and is a felony when done in court proceedings.

What is perjury?

200

This occurs when a person acts on their prejudices toward another person.

What is discrimination?

300

This role involves being the first responder in a critical incident and displaying confidence to calm those around you.

What is the stabilizer role?

300

This agency oversees the certification, training, employment, and conduct of all criminal justice officers in Florida.

What is the Criminal Justice Standards and Training Commission (CJSTC)?

300

This is the conditional release of an inmate from a correctional institution before their court-imposed sentence ends.

What is parole?

300

This type of communication flows from leadership downward through supervision levels.

What is vertical communication?

300

This Latin term describes a form of workplace harassment meaning "something for something."

What is quid pro quo?

300

The LEED framework stands for these four words used to practice procedural justice.

What are Listen, Explain, Equity, Dignity?

400

This is the ability to identify and cope with your own emotions while also recognizing the emotions of those around you.

What is emotional intelligence?

400

A recruit has this many years from the start of basic recruit training to complete the full certification process.

What is 4 years?

400

This form of community supervision, also known as house arrest, is more restrictive than probation or parole.

What is community control?

400

This is the term for intentionally refusing to follow lawful orders from supervisors.

What is insubordination?

400

This federal agency enforces compliance with the Civil Rights Act (Title VII) and handles harassment complaints.

What is the EEOC (Equal Employment Opportunity Commission)?

400

Research shows that sleeping in temperatures between these two values helps people fall asleep faster.

What are 60°F and 65°F?

500

These two strategies help build emotional intelligence on the job.

What are naming your emotions and asking for feedback?

500

Name four penalties the CJSTC may impose on an officer who violates conduct standards.

What are a written reprimand, probation, suspension, and revocation of certification?

500

These are the two main divisions of the Florida Department of Corrections that oversee inmates and offenders.

What are the Office of Institutions and the Office of Community Corrections?

500

When a person with authority grants decision-making power to another person, this is called what?

What is delegation of authority?

500

This approach to decision-making is based on four pillars: fairness, voice, transparency, and impartiality.

What is procedural justice?

500

These are the three environmental factors officers should control to improve sleep quality during shiftwork.

What are light, sound, and temperature?

600

According to the Florida Statutes, this term describes any person appointed or employed full time whose primary responsibility is supervision, protection, care, custody, and control of inmates.

What is a correctional officer?

600

If a recruit fails the SOCE three times, they must do this.

What is retake the entire basic recruit training?

600

This type of facility is used for intake processing, pretrial detention, and short-term sentences of one year or less.

What is a county jail?

600

In most correctional facilities, officers with these ranks are considered command level.

What are lieutenant, captain, and higher?

600

This is anything of value intended to benefit the giver more than the receiver, which officers must never accept from inmates or their families.

What is a gratuity?

600

Judging a group of people based on your own or others' opinions or encounters rather than facts.

What is stereotyping?

700

This role involves ensuring inmates follow commands and correcting those who violate rules through a progressive disciplinary process.

What is the enforcer role?

700

Under Florida law, the CJSTC MUST do this if an officer is convicted of any felony offense, even when adjudication is withheld.

What is revoke their certification?

700

This is the power of a court to decide a case, which may also refer to its authority over a specific geographic area.

What is jurisdiction?

700

What determines where you are in the structural level of a facility and your authority.

What is rank?

700

A situation in which a person is in a position to personally benefit from actions or decisions made in their official capacity.

What is a conflict of interest?

700

This approach to decision-making in criminal justice is focused on fairness, voice, transparency, and impartiality.

What is procedural justice?

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