Marketing
Which of the following characteristics describes a person who always arrives at work on time?
A. Dependable
B. Creative
C. Honest
D. Independent
What is A. Dependable?
When you use money to make money, you are
A. investing
B. saving
C. rationing
D. reimbursing
What is A. investing?
One way for businesses to obtain needed information efficiently is to
A. read a book
B. schedule an interview
C. access a database
D. contact a competitor
What is C. access a database?
The Training Lead
Who is Bryan?
What is a negative effect of workplace gossip?
A. Lower productivity
B. More collaboration
C. Less conflict
D. Higher morale
What is A. Lower productivity?
The VP of Recruitment & Engagement
Who is Eric?
The Microsoft Corporation generated $51.12 billion in revenue in 2007. This is an example of
A. inconclusive evidence.
B. unwarranted criticism.
C. factual information.
D. current data.
What is C. factual information?
Patrick e-mails a newsletter attachment to 255 of his clients once a month. How can Patrick reduce the need to enter each client's individual e-mail address in the e-mail message header every time he sends
out the newsletter?
A. Create a distribution list
B. Flag the message
C. Use the copy/paste application
D. Delete old contact information
What is A. Create a distribution list?
When faced with a customer objection or concern, a sales representative should
A. fervently disagree and argue with the customer.
B. ignore the customer's objection or concern.
C. calmly explain why the objection is not accurate/relevant.
D. quickly give in to the customer's demand or concern.
What is C. calmly explain why the objection is not accurate/relevant.?
Which of the following statements is true about the economic impact of hospitality and tourism:
A. They are increasing overcrowding in cities.
B. They are important in most countries' balance of payments.
C. They foster world peace.
D. They represent most countries' greatest imports.
What is B. They are important in most countries' balance of payments.?
Which of the following is effective mobile ad copy for a teenage target market?
A. When was the last time that you ate? Aren't you getting hungry? Then you've got to stop by. We'd love to see you. Bye.
B. Psst. Are you hungry? Then stop by Pete's Pizza for a free slice of cheese pizza. Today only. Tell all your friends. See you soon.
C. Pete's Pizza. Free slice.
D. RU hngry? thN stop by Pete's <) 4 a fre slice. 2day 1ly. CU sn.
What is D. RU hungry? thN stop by Pete's <) 4 a fre slice. 2day 1ly. CU sn.?
Who is Elliot?
Which of the following is an example of a professional e-mail message that a businessperson might send to a customer or business associate:
A. The attached document provides you with directions to our facility.
B. Thanx for quick response—u r very efficient.
C. We loook forward two meeting with you on Tuesday at 3:00 p.m.
D. WE NEED YOUR RESPONSE NOW!!!!
What is A. The attached document provides you with directions to our facility?
One reason that an excellent business vision is general rather than specific is that
A. employees must be told exactly what to do
B. it must be short term
C. everyone in the organization must be able to relate to it
D. it must be compelling and energizing
What is C. everyone in the organization must be able to relate to it?
A grade 9 Pinecrest senior
Marketers should draw samples from
A. Current and former employees
B. Media stories
C. Their target population
D. Groups of university students
What is C. Their target population?
What type of business record can a gift shop review to determine how many customers purchased items on Tuesday?
A. Quarterly credit statements
B. Daily sales receipts
C. Cash balances
D. Inventory status records
What is B. Daily sales receipts?
The Treasurer/Secretary
Who is Faisal?
A business that positions its products as the ones offering the best quality and service for the price might gain a
A. geographic benefit
B. promotional consideration
C. competitive advantage
D. marketing incentive
What is C. competitive advantange?
Jillian, who just opened a bed and breakfast in her home, wants to create and use her own Twitter hashtag to promote her new business. Which of the following tag names is most appropriate for Jillian to use in her tweets:
A. #ji11ian58&8
B. #Jillianssunsettosunrisebedandbreakfastinn
C. #JilliansB&B
D. #pigsinablanket
What is C. #JilliansB&B?
Favourite song is "One Last Time"
Raymond
Our Provincial Officer
Who is Stanley?
When the meeting leader asked the group participants if they had any suggestions for the new product catalog, Lily pulled out a list of notes that she had compiled and talked for the remaining 20 minutes of an hour-long meeting. In this situation, Lily
A. followed parliamentary procedure.
B. provided positive feedback.
C. monopolized the discussion.
D. expressed her opinions clearly.
What is C. monopolized the discussion?
The Sponsorship & Fundraising Lead
Who is Andy?
A grade 10 Pinecrest senior
Who is Amy?