Economics
This is the term for centralized control, regulated by state
Totalitarian System
Which form of payment takes money directly from your bank account?
Debit Card
This is one of the first areas guests see and keeps track of charges to guests and payments made by guests
Front Desk
"Being Professional" is also known as
Business Etiquette
What is the program for voluntary initiative of DEP recognizes lodging facilities that make a commitment to conserve/protect FL natural resources
Green Lodging Program
What are two aspects of a buyer's market?
1. Goods are plentiful
2. Buyers have a wide range of choice and prices
Which form of payment charges it directly to your line of credit
Credit Card
This person's task is to examine accounts and accounting records
Auditor
What characteristics are involved with Professionalism?
Anything along these lines is acceptable:
1. Being on time
2. Being polite
3. Being Respectful
4. Not using profanity
The DEP conserves and protects Florida's natural resources. What does DEP stand for?
Department of Environment Protection
Roads and bridges are examples of what?
Infrastructure
What is used to promote or encourage?
Hint:
Business Management motivates employees by using these
Incentive Programs
This person is in charge of a certain group of tasks or people that report to them
Manager
What are the logical steps in the employment process?
1. Learn about an opening
2. Send resume
3. Interview for position
Ecotourism contributes to..
The protection of the enviornment
A system in which goods are owned in common and are available to all as needed is called a
________ system
Communistic
If ADR means Average Daily Rate, then HighADR equals...
Better Profitability
1. Define CVB
2. What 3 things can they promote?
1. Convention and Visitors Bureau
2. Promotes a town, city, region, or country
What documents are needed to start working once hired?
1. Photo ID
2. Social Security Card
3. Completion of W-4
Meeting the needs of the preset without compromising the ability of future generations to meet their own needs is
Sustainable Tourism
What two things does socialism do?
1. Advocates government ownership and administration
2. Distribution of goods
1. What does RevPar stand for?
2. How do you find it?
1. Revenue Per Available Room
2. Rooms Revenue divided by Rooms Available
List what job duties the Director of Security may have.
1. Develop & improve security safety policies
2. Is often a former FBI agent or high ranking retired police officer in hotel
3. Is responsible for maintaining safety security of whole property
What are the types of discrimination?
1. Disability
2. Gender
3. Ethnicity or Culture
4. Age
How would you distinguish Palm level?
Its the highest level possible awarded to lodging properties for their remarkable conservation efforts