History of Human Services
Ethics
Human Services Hodgepodge
Models of Service Delivery
Systems and Ecomaps
100

This killed over 140 workers in the Triangle Shirtwaist Factory tragedy.

What is fire?

100

This ethic states that human service providers should serve people in need and address social problems. 

What is Service?

100

This term indicates a person's ability to bounce back from adversity.

What is resilience?

100

This model of service delivery often focuses on health education and public service announcements.

What is the Public Service Model?

100

On an ecomap, a squiggly line tends to represent this type of relationship.

What is stressful (tenuous, negative, etc.)?

200

This American President was elected to 4 terms in office and was responsible for signing many bills that had a positive impact on human services.

Who is Franklin Delano Roosevelt (FDR)?

200

This ethic asserts that human service workers should challenge social injustice and work for social change on behalf of vulnerable and oppressed people. 

What is Social Justice?

200

Along with emotional neglect, this other form of neglect in childhood constitutes an Adverse Childhood Experience.

What is physical neglect.

200

This model of service delivery often focuses on the health and well-being of individuals in a clinical setting such as a hospital or mental health treatment facility.

What is the Medical Model?

200

In a genogram, circles represent women, triangles or diamond shapes represent non-binary people, and men are represented by this shape.

What are squares?

300

The Tuskegee experiment used unwitting black men to study the impact of untreated this common sexually transmitted infection.

What is syphilis?

300

This human service ethic asserts that human services workers should respect and value the dignity and worth of each person. 

What is Dignity and Worth of the Individual?

300

This form of communication does not employ the use of words, rather, messages are sent through facial expressions and body language.

What is non-verbal communication?

300

This model of service delivery focuses on the basic needs of an individual.

What is the Human Services Model?

300

In systems theory, this term refers to the idea that events and behaviors within a system do not occur in isolation; they are the result of interconnected causes and effects within the system.

What is causation?

400

She was the first woman appointed to a presidential cabinet position when she was sworn in as the Secretary of Labor in March of 1933.

Who is Frances Perkins?

400

This human service ethic supports the idea that providers should be honest and keep their word.

What is integrity?

400

This celestial-sounding acronym stands for the 5 types of non-verbal communication.

What is SOLER?

400

This pandemic that began in 2020 utilized the Public Health Model to address education about vaccines, mask-wearing, and social distancing.

What is COVID-19?

400

In systems theory, this term describes the resources (time, effort, emotional investment) that people put into maintaining or changing their roles and functions within a system.  On an ecomap, it is represented by arrows going to or from the client and the system.

What is energy?

500

This deadly substance caused factory workers to glow after being exposed to it while painting clock dials.

What is Radium?

500

This human service ethic asserts that providers should only practice within the scope of their knowledge or expertise.

What is competence?

500

This term refers to the positive relationship a human services provider fosters with their client.  It is the primary indicator of successful outcomes in a therapeutic setting.

What is rapport?

500

A popular public service announcement featuring two crash test dummies addressed the need for people to wear this common safety device.

What are seatbelts?

500

This is the tendency of a system to maintain stability and resist change, even when external pressures demand adaptation.  In biology, it's the process by which an organism or cell maintains a state of balance and stability in its internal environment, despite changes in its external environment

What is homeostasis?

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