What is Planning or Organizing or Leading or Controlling
100
line of authority that moves from top of the heirarchy to the lowest level.
What is Chain of Command
100
A specialized area in management that converts and transforms resources into goods and services
What is Operations Management
100
Fredrick Taylor is the father of?
What is Scientific Management
100
Marketing has three era's. What is the second era?
What is Sales Era
200
Outlines the organizations fundamental purpose?
What is a mission statement
200
Specialist from different parts of the organization work together temporarily on specific projects but still remain part of the line-and-staff structure.
What is Matrix Organization
200
the value producers add to materials in the creation of finished goods and services
What is Form Utility
200
People behave differently when they know they are being studied. This is called?
What is The Hawthorne Effect
200
CRM stand for?
What is Customer Relationship Management
300
are the broad long term accomplishments an organization wishes to attain.
What is a goal
300
Comapring an organizations practices, processes, and products against the worlds best.
What is Benchmarking
300
the production of goods using less of everything than in mass production. Less human effort, less manufacturing space, less investment in tools, to develop a new product.
What is Lean Manufacturing
300
The average employee dislikes work and will avoid it if possible. Motivators are money and fear. These people are called?
What is Theory X management
300
The 4 P's, Product, Price, Place, and Promotion is also known as the?
What is Marketing Mix
400
A visual device that shows relationships among people and divides the organizations work; it shows who reports to whom.
What is an Organizational Chart
400
widely shared values within an organization that fosters unity and cooperation to achieve common goals.
What is Organizational Culture
400
MRP stands for?
What is Material Requirement Planning
400
People born between 1946 and 1964 are called?
What is Baby Boomers
400
A physical good, service, or idea that satisfies a want or a need is also known as a?
What is Product
500
a leadership style that makes managerial decisions without consulting others.
What is Autocratic Leadership
500
Those functions that an organization can do as well as or better than any other organization in the world.
What is Core Competency
500
JIT inventory control stands for?
What is Just in Time
500
This theory asks three questions. 1) Can I accomplish the task? 2) If I do accomplish the task, what is the reward? 3) Is the reward worth the effort?
What is Expectancy theory
500
Age, Income, and education level are some of the criteria for what type of segmentation?