You and the Courts
The Client-Lawyer Relationship
ADR
Torts
Negligence
100

This type of client is confident, knowledgeable, and up to date.

What is a sophisticated client?
100

This person is simply one of the experts the businessperson consults

What is the lawyer?

100

The use of processes such as negotiation, mediation, and arbitration to resolve disputes

What is Alternative Dispute Resolution?

100

When one person causes injury to another, harming his person, property, or reputation.

What is a Tort?

100

This Tort is described as "by far the most important area of tort liability for businesspeople and professionals"

What is Negligence?

200

They understand the importance of the solicitor-client relationship

What is a sophisticated client?

200

It is the duty of the lawyer to keep the information provided by the client confidential.

What is solicitor-client privilege?

200

In this type of ADR method, control over the outcome is lowest, delay can be the highest, and cost is usually prohibitive. 

What is Arbitration?

200

This test requires the person making the claim to show the court sufficient proof so that there is a greater than 50% likelihood that the events took place as claimed.

What is the "balance of probabilities" test?

200
This test doesn't use the test of an average person, but instead considers what an ideally prudent person would do in the same circumstance.

What is the Reasonable Person Test?

300

This provides the names and phone numbers of lawyers who practice in a particular area of law.

What is a lawyer-referral service

300

a professional organization that represents judges and lawyers.

What is the Canadian Bar Association?

300

Often, this method of dispute resolution is identified in contractual relationships or in Union Collective Agreements as the final resolution mechanism if a disagreement arises. 

What is Arbitration?

300

This tort is one of strict liability. If the plaintiff proves the required elements, the onus then shifts to the defendant to advance a defence in order to escape liability.

What is the Tort of Defamation?

300

This test for negligence requires that "a proximity of the parties exists, which creates an obligation to exercise caution or care"

What is a Duty of Care?

400

This legislation was passed by the British Parliament in 1867, but despite this is one of the most important pieces of legislation in Canadian Law. 

What is the British North America Act?

400

This tangible step is taken to prepare and communicate to employees a statement of values and principles of ethical conduct. 

What is a code of business conduct?

400

In the example of McDonalds and the hot cup of coffee, the award to the plaintiff of 2.7 million in punitive and 160,000 in compensatory damages is an example of

What is the cost of pursuing litigation?

400

where two or more persons act together using unlawful means to injure the business interests of another

What is conspiracy to injure?

400

This test is used as the general test for causation.

What is the "but for" test?

500

In some cases, provincial legislation and federal legislation conflict and it is not possible to obey both. This principle may require that the provincial legislation go into abeyance.

What is paramountcy?

500

This may result in a lawyer not receiving any legal fees for the work done on a file.

What is a Contingency fee agreement?

500

British Columbia recently incorporated this into its law in the Civil Resolution Tribunal Act, creating Canada's first online tribunal. 

What is Online Dispute Resolution?

500

Harassing an ill employee for justified absences, after he has already been given notice of termination, would be one example of this Tort.

What is Intentional Infliction of Mental Suffering?

500

These two terms describe wrongful conduct and the lack of good conduct respectively.

What is misfeasance and nonfeasance?

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