Transforming a message into an understandable sign and symbol system as in speaking or writing.
What is Encoding?
The perception of communication that is effective and adapted appropriately for the situation.
What is Communication Competence?
Interpreting the encoded signs and symbols.
What is Decoding?
Smiling, frowning, and raising your eyebrows are __________ which communicate feelings.
What are Facial Expressions?
When spokepeaople are able to view other's perspectives as their own, especially in terms of emotion.
What is being empathetic?
Another name for receiver is...
What is Audience?
A receiver's response to a sender's message.
What is Feedback?
Nodding your head, shrugging your shoulders, gesturing with your hands, or shifting your weight from side to side are examples.
What is Body Language or Types of Non Verbal Communication?
The self awareness of the need to adapt different behaviors to different situations.
What is Self-Monitoring?
The tendency for a message to be watered down or halted completely at some point during transmission.
What is Filtering?
Is the bases of all our relationships.
What is Communication?
Unique to the culture, May lead to mixed messages, Operates at a subconscious level, Shows true feelings and attitudes, Varies by gender, Displays power.
What are 6 Characteristics of Nonverbal Communication?
Spokespeople must show this to their audience.
What is respect?
How people consciously or unconsciously change messages.
What is Distortion?
Is the exchange of messages.
What is Communication?
This way of communicating can be as high as 90%
What is the percentage of communication between people that is nonverbal?
Focuses entirely on what the person is saying and confirms understanding of the content of the message and the feelings underlying the message.
What is Active Listening?
It is as important to __________ as it is to speak when serving as a spokesperson.
What is Listen?