Credentials
Professionalism and Success
Professional Behaviors
Strategies for Success
Laws and Ethics
100

Confirmation by an organization that an individual is qualified to perform a job to a professional standard. 

What is certification?

100

Specific and technical operations

What are hard skills?

100

Believing in oneself

What is self-confidence?

100

The fourth stage in the burnout process

What is full-scale burnout?

100

A rule of conduct or action prescribed or formally recognized as binding or enforced by a controlling authority

What is the law?

200

Granting of a title or license by a board that gives permission to practice in a chosen profession. 

What is registration?

200

Your professional behaviors together create what is known as 

What is good work ethic?

200

Understanding gained through study and experience

What is knowledge?
200

Controlling how you spend your time

What is time management?

200

Standards of behaviors based on concepts of right and wrong. 

What is ehtics?

300

Works to raise standards of medical assisting to a more professional level. 

Who is AAMA (American Association of Medical Assistant)?

300

Personal qualifications or behaviors that enhance an individual's interactions, job performance, career prospects (also known as people skills). 

What are soft skills? 

300

Identification with or sensitivity to another's person's feelings and problems. 

What is empathy?

300

Third step in the critical thinking process 

What is identify the objective or outcome?

300

Assault, battery, and defamation are examples of 

What are intentional torts? 

400

Nonprofit certification agency and professional membership association that represents over 45,000 individuals in allied health. 

Who is AMT (American Medical Technologist)?

400

A disposition to act in a certain way

What is attitude?

400

Striving for excellence in doing the job and having pride in your performance.

What is work quality?

400

Step-by-step approach that uses critical thinking and good judgement to deal with situations or occurrences that need resolution.   

What is problem solving?

400

Acts that are not intended to cause harm but are committed unreasonably or with a disregard for consequences. 

What are unintentional torts?

500

Provides certification and continuing education services for healthcare professionals and curriculum development for educational institutions.  

Who is NHA (National Healthcare Association)?

500

A behavior that exhibits the traits or features that correspond to the standard of the profession.

What is professionalism?

500

The ability to learn, retain, and process information

What is comprehension? 

500

Last step in critical thinking process

What is evaluate the results?

500
Enforces laws to protect healthcare workers from health hazards on the job

Who is OSHA (Occupational Safety and Health Administration)

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