RMA's
This type of return is used when the facility has no use for their inventory or ordered by mistake.
What is an Excess return?
You go here to find invoices, packing lists and Tracking.
What is Order history?
When did ISI CS expand to PTC?
what is 2016?
RMA's, AEX's and complaints are reported in this system.
What is CRM?
The Peripheral Team CS reaches out to for proctoring questions.
What is CTS?
In order to receive credit for unused I&A, the material must be in this type of box.
What is a Curated box?
You cannot enter this type of complaint on the customer portal.
What is a Field Action?
How many generations of DV systems are there?
What is 4?
This system is used to record DRMA's
What is Neptune?
OGST
What is Objective, Goal, strategy, Tactic?
If logging a SR based on a CRC and the procedure name is not listed in the dropdown menu of the SR.
What is Manually type out the procedure name in the SR Notes?
When a number is underlined in the customer portal, what is being indicated?
It can be opened/Saved as a PDF
what year did the digital team form?
what is 2022?
This business system is the centralized system used by most of our business partners.
What is SAP?
The Most common and required part to perform all Xi procedure.
What are drapes?
A scope exchange is needed. The only information provided for the complaint is, "It's not working." When filling out the SR, what would be the most fitting Symptom Detail
What is Insufficient Information?
After validation of customer ,who can provide access to the portal?
who is Csx, DS and CS?
the president of ISI
Who is Dave Rosa?
If a CSR calls CS needing a return or AEX, which business system do you use?
What is the customer portal?
470015
What is the part number for drapes?
RETURN MATERIAL AUTHORIZATION
WHAT IS RMA?
Learning webinars and the backorder report can be found?
What is the notification bell?
The Year Intuitive was founded.
What is 1995?
SF360 RELEASE DATE
NEVERUARY 2ND LOL JK
381127
What is the part number for the Si motorpack?