What causes penalties?
adjudications/determinations
What is BPC?
Benefit Payment Control Unit, handles overpayment and repayments
Red flag for a fraudster employer?
even wages, employer is listed as a persons name
What color is Chester?
orange
what are the types of penalties?
maximum indefinite and weekly
Reasons an overpayment occurs?
adj, fraud, claim withdrawn, wba decrease, OOS claims
What place shows all eligibility issues?
issue lookup
What is Briana's brothers name?
Brian
How can a penalty end?
requirements of the law were met. Or appeal
When do you send the OP waiver?
any time there is an OP
When do we escalate earnings non fraud?
if there are other issues on the claim
Last day of training Rebbecca stated the weather what was the weather?
raining
What do you look for if a penalty can end?
Reasons an overpayment stands?
valid cause, clmts fault, fraud
Where you can create action items?
claimant communications
What nickname does Rebbecca not go by?
Becca
What department is an escalation sent to if an appeal was reversed but still showing disqualified?
general escalations
If an overpayment stands why do we close?
we dont get updates on OP and can't really do anything about it
Why do we not withdraw claims?
eligibility reasons, so that you don't affect the claims/other attached claims
What item did Briana use to clean her car off from snow?
umbrella