Future You Will Thank You
How many days into the academic semester must a co-op student withdraw to receive a refund on co-op fees?
What is 10 days?
A student arrives at the Hub and needs immediate counselling. Who do you provide a warm hand-off to?
Who is the Wellness Navigator, who connects the student to the counsellor on call?
A student reports feeling unsafe due to stalking by another student. What’s your response?
What is provide a warm hand-off to the Wellness Navigator for referral to the SRRO Team?
Is it mandatory to meet with a Student Advisor for a Level 2 Academic Appeal? If yes, what is the timeline to do so?
What is True and 5 business days?
What is the first point of contact for students who have general inquiries at Sheridan?
What is the Service Hub?
How can students book time with a Co-op Advisor for personalized support?
What is through Sheridan Works?
Name two after-hours counselling or crisis supports available to students.
What are Empower Me and Keep.me SAFE (or Mobile Crisis Peel, COAST, Good2Talk, local Distress Centre, or dialing 988/911/211)?
Name three services offered by the SRRO Team.
What are investigating behavioural incidents, deciding educational sanctions, delivering seminars, updating policies, developing behavioural plans, advocating good citizenship, and holding progress meetings?
Who is our Indigenous Student Advisor?
Who is Liana Canzian? (currently on leave)
Bonus points available
How long does it typically takes for Service Requests for Records Inquiries to be processed.
What is 2 business days?
True or False: Alumni cannot access Career Services after graduation.
What is False? (Sheridan Alumni are permitted 3 career services appointments per calendar year)
What insurance coverage is provided for international and domestic students?
What are GuardMe for international students and SSU Health & Dental for domestic students?
What resource can you share with students and parents registering with Accessible Learning for new Fall 2025 students?
What are the virtual transition sessions for parents and students, linked via simpli.events (Accessible Learning info)?
What are two probing questions you should ask a student who received an academic integrity breach and is seeking support?
What are:
Have you received an “Academic Integrity” Form via email?
Is Section A or Section B of the form filled out?
Through which four channels can students connect with the Service Hub for support?
Phones, Live Chat, hub.sheridancollege.ca, and In-person visit.
True or False: Weekly Co-op Open Door sessions are held at all campuses.
What is True. (The Open Door Sessions Link: https://sheridanworks.sheridancollege.ca/coopcontacts/opendoorcoop.htm)
Graduated or withdrawn students may continue to see their counsellor for how many months if deemed clinically appropriate?
What is 4 months?
You may see 4 types of holds in PeopleSoft related to the work of SCCS: RRH, SUS, NTP, EXP.
How do you check if a student has hold and what to do if they do?
SCCS: Student Care and Community Standards
What are "checking PeopleSoft" and looking for a negative indicator (red circle with a line through it). When you click on it, it tells you what hold is it and what steps to take.
What should a student do after receiving Section B of the Academic Integrity Form?
What is: Review the result and, if they wish to appeal, do so within five business days with help from a Student Advisor or ESA, if needed?
What are three types of Service Requests students can submit?
What are
1. using credit towards tuition deposit,
2. dropping a course,
3. requesting a customized enrollment letter,
4. Returning Student Withdrawal Requests,
5. Financial Aid & Awards Document Submission
?
This Ontario program helps laid-off workers get retrained for high-demand jobs — and students inquiring about it should be referred to this email.
What is Better Jobs Ontario and betterjobsontario@sheridancollege.ca?
In a medical emergency on campus, what is the correct response?
What is call Security, who then assess and may call EMS and/or meet them?
Name two mental health supports available for Indigenous learners.
What are
Noojimo Health (Indigenous-owned virtual),
Anishinawbe Health Toronto,
Weaving Wellness Centre,
Hope for Wellness Helpline,
Talk 4 Healing,
Metis Nation of Ontario Mental Health & Addictions,
Family Enhancement Centre,
or The Indigenous Network’s services?
What is the name of the session new Fall 2025 students can attend to learn more about how to register with Accessible Learning.
Bonus Points: How do you access those sessions?
What are the "Accessible Learning Transition/Orientation Sessions" for parents and students, linked via simpli.events or on the Sheridan Central Accessible Learning Page.
Name at least 3 email addresses were recently deactivated at Sheridan College.
Bonus point: if you can name all 6 email addresses.
What are
1. studentfees@sheridancollege.ca,
2. studentrefunds@sheridancollege.ca,
3. student.awards@sheridancollege.ca,
4. workstudy@sheridancollege.ca,
5. askanadvisor@sheridancollege.ca,
6. information.sheridan@sheridancollege.ca?