TTG
Freeze Codes
Command Codes
Math Errors
MISC.
100

This Exrension number handles refund when a CP12 notice was sent.



WHAT IS EXTENSION NUMBER 1017?


Telephone Transfer Guide (TTG)

100

This freeze is set when a duplicate return, subsequent return, or amended return posts to an account.

What is -A Freeze?

21.5.6.4.2  -A FREEZE

100

This command code is used to display IMF entity information.

What is ENMOD?


IDRS Command Code Job Aid

100

This Math Error states: "We changed the amount claimed as Recovery Rebate Credit on your tax return".

What is Math Error 683?


6209 CODE RETRIEVER

100

This filing status means the taxpayers are filing married filing joint.

What is filing status 2.

200

This Extension number handles balance due calls when the taxpayer doesn't agree with the balance.

WHAT IS EXTENSION NUMBER 1020?



Telephone Transfer Guide (TTG)

200

This freeze is set when the taxpayer's refund is undeliverable.

What is S- Freeze?

21.5.6.4.38 S- Freeze

200

This command code is used to display Audit Information/Examination.

What is ADMISA?


IDRS Command Code Job Aid

200

This Math Error states:"We didn’t allow your spouse’s personal exemption and Earned Income Credit (EIC) on your tax return"?

What is Math Error 701


6209 CODE RETRIEVER

200

The first four letters of the taxpayers last name is referred to as this________ 

What is Name Control

21.7.13.7.3.6.1 Name Control Input

300

This extension number handles ACS collection: Lien; Levy; Ind Wage Earner.


WHAT IS EXTENSION NUMBER 1075?



Telephone Transfer Guide (TTG)

300

This freeze is set when a TC 420 or TC 424 posts to an account that has been referred to Examination.

What is the -L Freeze?

21.5.6.4.24  -L FREEZE


300

This command code is used to display the taxpayer's bank information (routing number, account number, account type-checking or savings).

What is COMMAND CODE IMFOBT?

IDRS Command Code Job Aid

300

This Math Error states: "We changed the amount claimed as Refundable Child Tax Credit on your tax return because there was an error on Schedule 8812, Credits for Qualifying Children and Other Dependents"?

What is math error 621?


6209 CODE RETRIEVER

300

Most Common used MFT used when researching accounts

      What is MFT 30?

400

This extension handles 1098T Tuition Statement: Expense as Deduction; Credit. 



WHAT IS EXTENSION NUMBER 1100?



Telephone Transfer Guide (TTG)

400

This freeze is set when a taxpayer’s return is changed or corrected during processing causing a MATH ERROR.

What is -G Freeze

21.5.6.4.14    -G

400

This command code is used to display an index of all the tax modules for the SSN input.

What is COMMAND CODE IMFOLI?

IDRS Command Code Job Aid

400

This Math error states: "We changed the refund amount or the amount you owe on your tax return based on the information you provided in response to our previous correspondence".

What is Math Error 558?


6209 CODE RETRIEVER

400

 These must be asked for basic disclosure before entering an account_______

        What is TIN, Name (including spouse’s name for joint return), Current Address, DOB?

21.1.3.2.3

Required Taxpayer Authentication

500

This extension handles Affordable Care Act (ACA): Individual Coverage Mandate.

(Spanish preference) 

WHAT IS EXTENSION NUMBER 1117?



Telephone Transfer Guide (TTG)


500

This freeze is set when the taxpayer is deceased and there is a refund on the tax year in question.

What is -X freeze?

21.5.6.4.48 1(c)



500

This command code is used to identify money summaries, payee addresses, W2 income, withholdings etc.

What is IRPTR?

IDRS Command Code Job Aid

500

MATH ERROR 706

What is "According to these records, the SSN shown on your tax return for you, your spouse, or one or more of the dependents belongs to a deceased person"?


6209 CODE RETRIEVER

500

The most important difference between Default Screener and Refund Calls (APP 20)

What is accessing the taxpayer's account?

21.1.1.6.1

Default Screener Application Guidelines


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