We Belong
Kaching!
Of the seas
Who Are you?
So Suite
100
The type of group that consists mostly of minors.
Sum Group
100

The amount our guests pay that will be directed to the staffs of the ship.

Gratuity

100
One of the royal Caribbean ship favorite activities which is a surfing simulator

flowrider

100

This is the department we contact in times we need help, has questions and even escalation requests

Groups resolutions specialist

100
Most of the time the most affordable option in booking a cruise though you'll need to wait for a stateroom to be assigned to you

Guarantee stateroom

200
The Document we send to travel agencies that contains the summary and breakdown of all the charges and financials of a group

Group Financial Summary report (GFS)

200

The credit a group earns that can be used to pay for cruise fare

Tour conductor credit

200

Allure of the seas, harmony of the seas and symphony of the seas are all belong to what class?

Oasis class ships

200
If a group wants to book a group shore excursion. The first step we do is?

Send an email to groupshorex@rccl.com

200
These are the balcony staterooms that has the view of the central park and boardwalk

Neighborhood balcony

300

This is being set if a group that has 40 or more guests that wants to dine to a specialty dining restaurant.

Buyout

300

The process of moving money from one booking to another

Funds maintenance transfer

300

She is the god mother of Star of the seas

Kellie Gerardi

300
_______ is the Vice president for Sales, Trade support and service

Vicki Freed

300

The class of suite where gratuities are going to be complimentary.

Star class suites

400

creating a reservation or moving a reservation on this group automatically earns them $50 onboard credit

Headquarter group

400

This is what our guests use with all of their purchase transactions while they're on the ship

Seapass

400

Who is the oldest active ship in Royal Caribbean's fleet?

Grandeur of the seas

400

This is the team that we must contact if a guest requests to board the ship from a different port.

Emergency travel team (ETT)
400

The process of adjusting the price of stateroom if in case the prevailing rates are lower than the price when guests booked.

Best price guarantee policy

500

The process we follow if in case we need to update/make changes to a group that is currently or done sailing.

Authorization for change

500
The amount the deluxe beverage package covers for individual alcohol shots and beverages.

$14

500

How many staterooms does Icon of the seas have?

2,805

500

They are the once responsible in checking and setting up any event a group would like to do onboard the ship

Shipboard event coordinators (SEC)

500
In stateroom categories, what does OP stands for?

Owner's Panoramic Suite

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