What are the three types of Enterprise Systems
ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), + Supply Chain Management
what is the first line of defense
people- authentication/authorization and protocols
what is it called the wireless network protocols?
Wifi
In the value-chain what are the two main parts
primary (directly related to creation/transportation of goods) and support activities (ie marketing, HR)
DSL (indirect) and Fiber Optic Cables (direct) are low and high versions to provide what
bandwidth
What is a disruptive technology vs a sustainable one?
disruptive- create new market (ie AI)
sustainable- improve on existing (ie more fuel efficient car)
What is it called when businesses have a plan to restore critical functions within a specified time after disaster?
Business Continuity Plan
what is an immutable, de-centralized, distributive ledger?
Blockchain
What are Porter's three
cost-leadership, cost-differentiation, and focused used to set strategy of business
describe the three generations of the WWW
1- first form
2- user-generate content
3- intelligent applications
what is the difference with Customer Relationship Management between an analytical function or a transactional one
analytical- back-office, strategic
transactional- involving customer
Name the characteristics of good data
timely, accurate, consistent, unique, complete
main goals of sustainable infrastructure are
decrease hardware (virtualization), decrease carbon emissions, and reduce electronic waste
what are the three types of decision levels in a company?
operational- routine
managerial- semi-structure, short-mid range
strategic- long-term, low info, company-wide
What are the three restrictions on system development
scope, resources, time
What are the core components of ERP
accounting + finance, HR, production + material management
data _____ contains all the data metadata and data _____ is a raw depository of data
1. dictionary
2. lake
What are the main goals of an agile software
to be able to change to support the companies needs this includes (portability, accessability, vulnerability, useability, maintainability, scalability, availability)
What are the two different strategies to evaluate a business
SWOT- strength, weakness, threat, opportunities
5 Forces- supplier/buyer power, threat of new entrants, substitutes, + rivalry
differences between agile vs waterfall software devleopment
agile- continuous feedback, iterative process
waterfall- step-by-step process
What are the characteristics of big data
veracity, velocity, variety, and high volume
what component of the web is it when you describe things in a way the computer understand?
Semantic Web (ie NLP)
shared pool of resources for computing power (pay-per-use)
Describe how you go from data to business intelligence
transform data into information and combine with business acumen (knowledge) to get business intel
which application as a service provides the entire system?
IaaS- Infrastructure as a service