General
Policies and Procedures
More Policies
Shift Availability/Coverage
Documentation
100

What are some of the job responsibilities of a scribe?

Know medical terminology

Transcribe physician documentation in real time

Talk to your providers about their preferneces

100

Do I have to work holidays? 

Depending on your sites hours of operation, you may be required to work holiday's. iScribeMD observes New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day

100

Do I need to attend the scribe meetings? 

Yes. If you are missing a meeting email your lead scribe and there will be disciplinary action for missing more than one meeting in a calendar quarter.

100

Availability preferences are due on this day  

The 1st of the previous month (ay 8:00am) 

100

These sections are included in the personal history section of the patient's medical chart

Past Medical History, Family History, Social History 

200

What is iScribeMD's non-compete policy? 

While employed and one year after upon termination, scribes will not operate, join, participate with another business that directly or indirectly competes with iScribeMD. 

200

What is the minimum and maximum hours you can work? 

Minimum- 2 shifts per week

Maximum - you cannot exceed 40 hours per week, unless approved by leadership 

200

Who is responsible for updating our information in KRONOS

You can update that information 

200

You must leave detailed note in KRONOS when this happens

Your time punch does not match your scheduled shift

200

This HPI element describes the frequency with which the patient's symptoms have been present, may be constant or intermittent. 

Duration 

300

What does your introductory period include? 

Classroom training, bedside training and your first 120 hours of solo shift work 

300

What is the dress code? 

Most sites require scrubs. We have iScribeMD scrubs available and additional iScribe wear to purchase. 

300

When are we paid?

Employees are paid every other week on Friday 

300

In an unforeseen circumstance, you will not make it to your shift on time, what should you do?

Notify your work location that you are running late and let them know when you will arrive


300

This HPI element describes all other symptoms that the patient is experiencing 


Associated Signs and Symptoms 

400

What are ways to earn raises? 

Points 

Leadership 


400

Can I help out my providers by answering questions that I know for their patients? 

No, we cannot provide any form of care to the patients 

400

What is our payroll cycle? 

Saturday - Friday

400

What do you need to do if you cannot work your shift

Use your scribe contact list and try to get coverage for the shift

Call the site's emergency contact (no text or emails)


400

In this section of the chart, we paint the picture of the patient's stay 

MDM Section 

500

What are iScribe's disciplinary measures? 

Verbal Warning

Documented Incident Report

Formal Write UP

Performance Improvement Plan 

Termination 


500

What should I do if I witness behavior that is intimidating, offensive or hostile? 

This may be considered harassment, report that to your leadership, human resources or site leadership

500

What is our email, internet and social media policy? 

only use when working for work related purposes

do not take photos in patient care areas 

social media is not a platform to voice your concerns about iScribe

500

What happens if you cannot work your shift and you also can't get coverage 

The incident will be documented and communicated to the provider

3 incidents in a 6 month period will result in disciplinary action 

500

This section of the chart is objective, from the physician's point of view

Physical Exam 

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