General
What are some of the job responsibilities of a scribe?
Know medical terminology
Transcribe physician documentation in real time
Talk to your providers about their preferneces
Do I have to work holidays?
Depending on your sites hours of operation, you may be required to work holiday's. iScribeMD observes New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day
Do I need to attend the scribe meetings?
Yes. Scribe meetings offer monthly education, updates on policies and processes and give you a chance to earn points towards your next raise!
Availability preferences are due on this day
The 1st of the previous month (at 8:00am)
These sections are included in the personal history section of the patient's medical chart
Past Medical History, Family History, Social History
What is iScribeMD's non-compete policy?
While employed and one year after upon termination, scribes will not operate, join, participate with another business that directly or indirectly competes with iScribeMD.
What is the minimum and maximum hours you can work?
Minimum- 2 shifts per week
Maximum - you cannot exceed 40 hours per week, unless approved by leadership
Who is responsible for updating our information in our HR systems
You can update that information
You must leave detailed note in Payroll system when this happens
Your time punch does not match your scheduled shift
This HPI element describes the frequency with which the patient's symptoms have been present, may be constant or intermittent.
Duration
What does your introductory period include?
Classroom training, bedside training and your first 120 hours of solo shifts worked.
What is the dress code?
Most sites require scrubs. We have iScribeMD scrubs available and additional iScribe wear to purchase.
When are we paid?
Employees are paid every other week on Friday
In an unforeseen circumstance, you will not make it to your shift on time, what should you do?
Call and notify your work location that you are running late and let them know when you will arrive
This HPI element describes all other symptoms that the patient is experiencing
Associated Signs and Symptoms
What are ways to earn raises?
Points
Leadership
Can I help out my providers by answering questions that I know for their patients?
No, we cannot provide any form of care to the patients
What is our payroll cycle?
Saturday - Friday
What do you need to do if you cannot work your shift
Use your scribe contact list and try to get coverage for the shift
Call the site's emergency contact (no text or emails)
In this section of the chart, we paint the picture of the patient's stay
MDM Section
What is iScribeMD's disciplinary action process?
Coaching and feedback, first written warning, final written warning, possible termination
What should I do if I witness behavior that is intimidating, offensive or hostile?
This may be considered harassment, report that to your leadership, human resources or site leadership
What is our email, internet and social media policy?
Email and internet use permitted ONLY when working for work related purposes
do not take photos in patient care areas
social media is not a platform to voice your concerns about iScribeMD
What happens if you cannot work your shift and you also can't get coverage
The incident will be documented and communicated to the provider
1st incident will be a first written warning, 2nd incident is a final written warning, any incident afterwards can result in termination
This section of the chart is objective, from the physician's point of view
Physical Exam