Medical terminology
What does PIP mean? and can you show on your hand where it is located
Proximal interphalangeal joint
What is the Minimum and Maximum amount of hours that you can work within a week?
Minimum- two shifts per week
Maximum- 40 hours per week, overtime needs to be approved.
True/False- Your HPI and ROS should match.
True
True/False- You can skip a shift if you aren't feeling it
False!!
You have to show up to your shifts when you can't find coverage.
True/False- It is okay to clock in from your phone.
False- you should only be clocking in and out from your laptop on site.
True/False- when completing a chart, you should always make sure there is at least 3 pertinent Differential diagnoses.
True!
These differential should be relevant to the patient's chief complaint
How can you request to swap a shift with an employee? or ask for coverage
- show us with your phone
My info-> Schedule-> Click on shift-> Manage shift-> Shift swap or request coverage.
also make sure to send an email to your site lead and let them know the swap is being made so they can confirm swap, verbal swaps are not allowed and will only result in one person being held responsible for the missed shift
What should you do if you witness behavior that is intimidating, offensive or hostile?
Report it to your leadership team, HR team or site leadership, as it could be considered harassment
True/false- You should allow the provider to have full control of the chart and follow their preferences
False, while providers can have a say in what details they want in their charts, they can not stop you from making sure a chart is up to a level 5.
What is protocol for arriving late to your shift?
Call your lead and let the front office of your site know that you are running late, also explain to your lead why you were late and make sure to leave a comment on your employee note section on your timesheet.
Failure to do so will result in disciplinary action
When can you ask for a letter of recommendation from the Doctors or leadership team?
After being with the company for a year, you can reach out to your lead scribe for a letter. You may also ask doctors which you have worked with on a weekly basis and have gotten to know them on a personal level.
What is the most important section of the chart?
and what is the section of the chart that should be prepped out first when entering a room?
Course section is the most important as it what is painting the picture of the whole visit also is not only contains the course note but also the differential section which needs to be filled out every time.
Typically prepping the Diagnoses and prescription page allows you to print out the discharge paper work in a faster manner, allowing you to finish up the chart later.
When can you request for time off?
It should be done before the first of that month you are requesting off for, you can not input unavailable timing for those hours as we will reach out in order to make sure you hit your minimum hours for that week.
What is iScribeMD's non-compete policy?
While employed and one year after upon termination, scribes will not operate, join, participate with another business that directly or indirectly competes with iScribeMD.
This section of the chart is objective, from the physician's point of view
What happens if you cannot work your shift and you also can't get coverage
The incident will be documented and communicated to the provider
1st incident will be documented, 2nd incident is probation, any incident in probation can result in termination