Deployment
This deployment SKU can be sold in 4 or 8 hour blocks.
What is Additional Deployment Time
Give your best definition of Consultative selling?
A sales approach where the sales rep acts as a trusted advisor, focused on understanding the needs of the customer and providing solutions that meet those needs.
Machines that mimic human intelligence and cognitive functions, such as problem solving and learning?
What is AI
You are scoping the residency requirements for a customer, and they mention it is required that the resident is US based, what should you position?
What is "onsite" resident
What does SLA stand for?
What is service level agreement
This level of deployment offers 24/7 onsite or remote guided hardware installation with remote software configuration.
What is ProDeploy
What term refers to asking questions based off the previous answers?
What is Active Listening
What does the phrase "garbage in, garbage out" mean for AI projects?
What is low quality data produces unreliable AI results
An e-commerce company is experiencing rapid growth and needs a dedicated on-site data center expert to manage and scale their infrastructure, they don't have the budget to pay for a resident all up front right now. What could you position?
What is a Services Credits
What is SLO?
What is service level objective
What are 3 questions you should ask the customer when talking about Data Migration?
What is the type of data, how much data and if they need onsite or remote tech
What is the desired ratio of seller's speaking to customer's speaking?
What is 80:20
This is very commonly positioned when a customer has an AI need. This helps create a roadmap to connect the dots between the customers AS IS state to their future TO BE?
What is Consulting Services or can start with a workshop.
A financial services firm aims to overhaul its IT infrastructure to meet new regulatory requirements and improve security. They need help to develop a compliance strategy and implement necessary changes. What type of service would you recommend?
What is consulting services
A multinational enterprise needs an MSP to oversee their server and storage infrastructure across various global locations. They require services including performance monitoring, routine updates, and proactive repairs to guarantee optimal performance and uptime.
What is Managed Services
What service would you recommend for a customer buying a large number of racks and servers? They need everything pre-configured in the racks before they arrive onsite.
What is rack integration
What type of questions should you ask to uncover a customer's needs?
What is open ended questions
What does the AI factory consist of?
What is Data, Services, Open Ecosystem, Infrastructure and Use Cases
What are the four customer journey frameworks for Dell consulting to engage with our customers at any stage in their journey?
What is Strategize, Implement, Adopt and Scale.
This is a cloud based deployment technology used to set up and pre-configure new devices, getting them ready for productive use with minimal IT involvement
What is Autopilot
A large corporation is moving its headquarters and needs to relocate its existing data center equipment. They require a detailed project plan, risk assessment, and an efficient move strategy to minimize operational disruptions. What service would be the best fit?
What is Data Center Move
How would you rephrase this sentence: "what are your company's goals?
What are your top 3 priorities for the quarter or next few months?
What subset of AI uses algorithms that learn from data to perform tasks without explicit programming?
What is machine learning.
Explain what is an "Accelerator Workshop"
What is a half day, fee-waived workshop with Dell solution principals and the customer to understand the customer's AS IS- TO BE, understand how Dell could partner with them on transformational journey. We would provide a roadmap for them on how to achieve the desired end state.
Name the tool that Dell uses to plan for the transition of applications. It can help understand how the customer should prioritize their apps.
What is Transition Manager