SETTING THE STANDARD
BAC strives to be the best heat shrinkable film manufacturer in the world through dedication to customer satisfaction, commitment to satisfy applicable requirements, achieving our quality objective and empowering each employee to effect change for continuous improvement in quality and efficiency.
What is Our Quality Policy?
Document released frequently indicating the priority of orders to be made on the manufacturing lines.
What is the Production Schedule?
Checking of measurement equipment against a known industry standard such as ANSI or ISO at a regular frequency to provide confidence in the correctness of the measurement obtained by the equipment.
What is Calibration or Verification?
Measurement tool BAC uses to compare performance against quality management system targets on a monthly and year-to-date basis.
What is the ISO Scorecard?
Any deviation from the standard, from the procedure or specification.
What is a Nonconformity or Nonconformance?
This is a document that identifies and describes the processes related to the QMS. It also contains the policy, scope, and stakeholder groups.
What is the Quality Manual?
Reducing Claims, Increasing On-time Delivery, Increasing Efficiency, Increasing Yield, Reducing Aged Inventory
What is our Quality Objectives?
Documents by which we guarantee the performance of the products we make.
What are Product Specifications?
One of the Meeting Types that allows us to promote communication of quality policy, practices, performance and problems at different levels.
What are Shift Change Meetings, Plant Meetings, Senior Management Meetings?
Immediate actions taken after finding a nonconformity is found to contain a problem.
What are corrections or containment?
Groups that have stake in the performance of BAC's Quality Management System such as Suppliers, External Providers, Customers, CIT, Insurers, Regulatory Bodies, Community, etc.
What are Interested Parties?
Diagram that shows the departments, job titles and allocation of responsibilities for the success of the quality management system.
What is the Org Chart?
Method of ensuring that standard operating procedures, process settings, policies, record sheets, etc. remain updated and only the most updated version is accessed on Sharepoint.
What is Controlled Documents?
A method within our quality system of determining the effectiveness of the processes established through interviews, observation, documentation review, and record sampling.
What is an Internal Audit?
DOUBLE JEOPARDY!!! 2 part answer
Actions taken after the containment of a problem to resolve the ____ ______ and disposition the contained material.
What are root cause and corrective actions?
The first group who must demonstrate commitment to quality management system through taking accountability, communicating, promoting, supporting and ensuring all aspects and processes of the QMS are adhered to.
Who is Leadership and Senior Management?
Passing organizational knowledge from one person to the next through verbal and written instruction, demonstration, feedback and testing.
What is Training?
Process of starting research, documentation, trialing and testing of a new product that has not be made before on our production lines.
What is Design and Development or Design Review (DR) process?
Elevated quarterly review of the metrics, progress and performance of the Quality Management System.
What is the ISO Quarterly Senior Management Review?
Actions taken in order to reduce the risk or likelihood of a problem or deviation from occurring again. This can be standardizing actions applied from one line to another or putting precautions in place.
What are preventative actions?
Potential internal or external issues that could have a high likelihood and severity of causing issues in the quality management system like the pandemic, supply chain disruption, equipment breakdown, etc. but that have not occurred yet.
What are Risks that need to be Addressed?
Name of group of items, tools, personnel, documents, equipment, software and infrastructure in order to implement, maintain and improve the quality management system.
What are Resources Needs?
Process/System that documents approvals and information for major changes affecting multiple departments and has categories for Quality Management System, Quality Control, R&D Trial and Production/Process.
What are the Change Management Approval System?
What is Customer Satisfaction?
Findings from audits that are not nonconformities, but actions that can benefit the quality management system and address risks.
What are Opportunities for Improvement?