GENERAL ISO
KNOWLEDGE
KNOWLEDGE
The person with responsibility for ISO implementation activities..
Management Representative/QMS Coordinator
This group of persons are responsible for document control..
Documentation Committee
The three processes of the ECC's sequence and relationship process..
Management, Core and Support
An action to eliminate the cause of a nonconformity and to prevent its recurrence..
Corrective Action
This document describes the organization’s Quality Management System (QMS)..
The ECC's Quality Manual
The acronym ISO stands for..
International Organization for Standardization
This document guides document control..
Procedure for Control of Documented Information
The ECC's core processes..
Regulation and Monitoring and Sector Support Services
They conduct the Stage 1 and Stage 2 Certification audits..
National Certification Body Jamaica (NCBJ) Auditors
A brief statement that aligns with an organization's purpose, mission, and strategic direction..
Quality Policy
This ISO standard speaks to Quality Management Systems..
ISO 9001:2015
This signifies that an internal document or form is controlled..
The ECC's Document Control Header
Customer Satisfaction is classified as an ___________.
Customer Requirement is classified as an ___________.
Output
Input
There are ________ auditable clauses.
7 (Clauses 4-10)
This procedure covers all roles, responsibilities, and authorities related to the design process at the Early Childhood Commission (ECC)..
Procedure for Design and Development
The word "ISO" derived from the greek word "isos" meaning__________.
Equal
This is used to request approval for changes to existing documents..
Document Change Request Form
Internal Audit falls within this process..
Management Process
A __________ is issued when a process or activity does not meet the requirements of the standard.
Non-conformity
This procedure's purpose is to define the methods for managing changes to processes and other aspects of the management system..
Procedure for Management of Change
The ISO 9001:2015 standard has _______ clauses.
10
According to the ISO 9001:2015 standard, completed documents are ______________; while records are_________________.
Maintained
Retained
Human Resource Management falls within this process..
Support Process
A minor non-conformity should be implemented within ___ days.
A major non-conformity should be implemented within ____ days.
30 days
90 days
This procedure outlines the process for top management to systematically review the QMS..
Procedure for Management Review