Acronyms
This could of been an email
Documentation
Contact Logs
Do you know your ISO
100

CPSW & JPPO

Child Protective Service Worker

Juvenile Parole and Probation Officer

100

A parent arrives 15 minutes late consistently to a visit. This parent appears alert and prepared upon arrival. 

This could be a weekly email update

100

When are monthlies due to all team members? 

By the 15th of the month, but if the 15th is a weekend, it is due to Friday before. 

100

How often should contact logs be completed?

Weekly, if not daily. 

100

Name 3 things that make CHS different from other service levels?

Contact logs
FOW writes treatment plans
You bill for travel time
No On-Call
No Petty Cash
Paid for units- not Days
No Clinical Contact

200

DCYF

Division for Children Youth and Families

200

A parent who utilizes safe passages is canceling there visits

This is an immediate call to Safe Passages and the DCYF worker. 

200

What is the difference between a Youth Information Sheet and a Child Information Sheet

Youth Information Sheet = JPPO Cases

Child Information Sheet= CPSW Cases

200

What should an email to a CPSW be billed under in CHS?

Update Child/Parent Progress with CPSW/JPPO/CASA

200

Name the four levels of services we provide, not by acronym.
+100 bonus if you name them in intensity order.

ISO-IH- Individual service option in home services
ISO-FC Individual Service option foster care Services
*ISO-IH and ISO-FC can be interchangeable*
HBT Home Based Therapeutic Services
CHS Child Health Support Services

300

STEP & TIC

Systematic Training for Effective Parenting

Trauma Informed Care

300

A parent reports that the caregiver is stupid for not allowing the child to stay up late. They report the child has limited TV access and is made to load the dishwasher after dinner. 

This could be a weekly email, no safety concern, and should be addressed in parent education.

300

Where can I find all the correct intake dates for every level of services? What section in Lauris can I find this under?

Program Placement Tracking under Administration

300

If a parent cancels or does not show up for a visits, should I bill it? If so, under what? If so, how long?

Yes!!

Bill it under Canceled Visit (mom/dad) or Canceled visit- No Show

The entire duration of the scheduled visit. 

300

What is the category of services Easterseals ISO provides?

Legacy Services

400

TBRI

Trust Based Relational Intervention

400

A parent tells you 24 hours before a visit occurs that their Great Aunt Agatha is in town and wishes to see the kids. 

This is a call the the CPSW for permission for an unapproved individual to be at the visit. 

If we cannot reach the CPSW you can follow up with an email--No approval. No Great Aunt Agatha. 

400

When releases are signed, where is the first place I should save them?

Scanned Data

400

If you are providing unsupervised time on a CHS case, should it be billed? If so, under what?

Yes!

On-call Support for Unsupervised Visit

400

How many hours of training per year are required of each staff member per licensing regulations for ISO-IH?

40 Hours

500

SAVRY & CANS

Structured Assessment of Violence Risk in Youths

Child and Adolescent Needs and Strengths Assessment

500

A child reports that a caregiver grabbed them and threw them against the wall.

This is an immediate call the the CPSW/JPPO, Director of the ISO Program, and possibly central Intake. 

All abuse reports (verbal, sexual, mental) must be immediately communicated to Sarah. 

500

When receiving an on-call, how quickly does the on-call note need to be documented and an email sent to the team?

Within 24 hours

500

When should the discharge report date be listed for on a contact log?

the very last day the case was open. 

500

Who is Marie Noonan?

The Director of the Division for Children, Youth and Families

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