WHATEVER!!
SUNSHINE
OOOOPPPSSS!!
MISC!!!!!!!!!!!!
MORE OOPPSS!!
100
the search button-info in trackwise complaint
who do I find the correct address for dr?
100
SC DIVISIONAL CODE FOR AN ORDER THAT WENT OUT AT WRONG PRICING
What is CUSTOMER CHARGED WRONG AMOUNT
100
Check overnight orders and nones
WHAT IS: What two things you should be checking before cut-off
100
***********DAILY DOUBLE********* A GOOD IDEA FOR A TEAM GET TOGETHER
What is (THERE IS NO WRONG ANSWER)
100
Looking at SPDR order history.
Dr ordered gutta percha, received pts but wanted GC
200
c/n loc # s/o
what information goes in the alleged event?
200
What SAR stands for
What is SUNSHINE ACT RETURN
200
AX address field
WHAT IS: Where do you verify shipping address
200
customer was charged incorrect pricing on an exchange order for same product.
What is not matching pricing from original order
200
customer wanted boxes but received packs
customer ordered WG files sent wrong qty
300
thru Trackwise Noify
How do you respond to a Notify?
300
CONNOR
WHAT IS: BRENDA'S SON'S NAME
300
This tells me that the customer has contract pricing.
What is the red tag under "PRICING" header in SPDR 1
300
customer ordered protaper universal, but we sent them protaper gold instead.
WHAT IS:confirming with customer product they want to order and also reviewing SPDR
400
SAR and NPI
What is: what needs to be added to any order over $100 going out at no charge?
400
WHAT NPI STANDS FOR
What is NATIONAL PROVIDER ID?
400
sent PV because of no shipping charge on order.
What is not totaling order
400
***********DAILY DOUBLE****************** STEPS THAT WOULD BE TAKEN FOR LOST UPS PACKAGE
What is enter TRACER through forms, setting a follow up for a week to check with warehouse to see if pkg has been found, enter a complaint in Trackwise, entering a Net 30 order. Follow up in one week, if pkg cannot be found, submit a billing adj for total amount of product.
400
*******DAILY DOUBLE*************** what i would do if customer received vortex pp instead of lexicon pp this is in their history.
What is telling customer to keep product and despose of in sharps container, submit billing adjustment for incorrect product and entering a new PR order and charging for product with no shipping charge.
500
Sales origin field reqarding a Trackwise order.
Where does PR# go?
500
**********DAILY DOUBLE****************** where I should be entering NPI # when entering a complaint
What is entering NPI# in Trackwise complaint, copying those notes to SPDR notes and sending NPI# to AMT to be verified and update AX.
500
Order has VTB042025 duplicated on order
What is order not read back?
500
having to enter a complaint because more than 20 files had NEWROT20 campaign on them.
What is not applying promotion NEWROT20 to first 20 new files before adding additional files
500
TEQUILA VODKA
WHAT IS GLENDA'S FAVORITE DRINK?
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