ISSO Team
A term we don't use at ISSO?
The "I" word
What does ISSO stand for?
Immigrant Student Success Office
What does DACA stand for?
Deferred Action for Childhood Arrivals
Which office is the ISSO office often mistaken for?
International Student Scholar office or the Immigration Office
What was the first event we worked on together (New Fellows/SYEP Interns 2024)?
TheDream.US New Scholar Orientation
What are some topics that may be triggering?
Food & Body
Jobs
Travel
Status Adjustment
Political opinions
Deportation
Post Graduate prospects
Where is ISSO located?
117 Roosevelt Hall
Who is an Asylum Seeker?
A person who has left their home country as a political refugee and seeking asylum in another.
When was ISSO founded at Brooklyn College?
September 2019
What are the names of ISSO's SYEP 2024 Summer Interns?
Norma & Ellington
What is ISSO's Mission/Values?
Supporting and creating a safe space for students, especially immigrant & undocumented students.
What is TPS: Temporary protected status?
A status granted to individuals whose countries of origin are such that they are unable to return safely or the country is unable to adequately handle their return
Protocol for when visitors come to the office?
For regular visitors:
Welcome them in
“Hello good morning (depending on the time of day) how are you”
Ask them to sign in on the daily sign-in link displayed at the front desk.
Ask them if they need assistance with anything, if not, have them come and make themselves comfortable.
A rule we should follow at ISSO regrading students immigration status?
We don't ask about students immigration Status
We keep students immigration status private.
Who are ISSO's Fellows?
Sam
Alante
Diana
Sergio
Marisha
What is the name of ISSO's secret mascot?
Mr. Worldwide
What is Special Immigrant Juvenile Status (SIJS)?
Provides immigrant children who were subject to abuse, neglect, or abandonment from one or both parents to seek permanent residence
What are ISSO's five pillars?
Legal Services
Personal Counselling
Scholarships and Financial Aid
Mentoring
Career Guidance
What are the names of the Director & Program Coordinator of ISSO?
Director of ISSO: Jesus Perez
ISSO Program Coordinator: Leslie Ramirez Carbajal
Name the different demographic of students we help at ISSO?
Immigrants
First-generation
Undocumented/Out of Status
TPS: Temporary protected status
Asylee
Refugee
DACA: Deferred Action for Childhood Arrivals
Special Immigrant Juvenile Status (SIJS)
The DREAM.US
Is state financial aid available to students at BC?
Is funding ISSO provides to BC students?
False
False
What is the protocol when the office phone rings?
When the phone rings:
Press the extension with the red light blinking
General Greeting
“Good morning, Immigrant Student Success Office, this is ____________. How may I help you?”
If they ask to speak with Jesus or Leslie please ask who is calling and let the caller know you will place them on a brief hold and press the HOLD button
If Jesus is available: he will just pick up the phone at his desk. After he picks up the phone call you may hang up
If Jesus is not here, take down a message that includes:
Name
Number
What is this regarding?
A TikTok term Leslie always uses in the Office?
Not too much now