Tech Trivia
What does CPU stand for?
What is Central Processing Unit?
Who is the Chief Information Officer of the IT department at LAWA?
Who is Aura Moore?
True or False: You should reuse passwords across work systems
False
What should you do before calling IT about a frozen computer?
What is restart the device?
Which app is primarily used for email?
What is Outlook?
What does Wi-Fi allow devices to do?
What is connect wirelessly to a network/internet?
Who is the Chief Airport Administrative Officer at LAWA?
Who is Marla Bleavins?
Name one sign that an email may be a phishing attempt.
What is suspicious sender, urgent language, unexpected attachment, misspelled URL, etc.
What keyboard shortcut refreshes a browser page?
What is F5?
Which app is used for team chat and meetings?
What is Microsoft Teams?
What does AI stand for, and name one workplace use case.
What is Artificial Intelligence; examples vary
The CIO oversees this number of IT units across the organization
What is 8 units:
1 IT Administration
2 IT Airport Operations & Business Systems
3 IT Airport Safety/Security & LAWA Capital Construction Program
4 IT Cyber Security
5 IT End-User Service Support
6 IT Infrastructure
7 IT Productivity & Digital Intelligence
8 IT Project Management Office
What does MFA stand for?
What is Multi-Factor Authentication?
What is the first thing to check when you cannot connect to Wi-Fi?
What is ensure Wi-Fi is enabled and connected to the correct network?
Which app is commonly used for creating presentations?
What is PowerPoint?
What does VPN stand for?
What is Virtual Private Network?
Name the IT unit that is the first stop for many employees when they need technical assistance.
What is IT End-User Service Support?
What type of attack tricks users into revealing sensitive information?
what is phishing?
What is the difference between hardware and software?
What is Hardware = physical equipment; Software = programs/applications
What is OneDrive mainly used for?
What is cloud file storage and sharing?
What speaker types will be installed in T5?
What is JBL, Bose, Atlas IED, and Theory?
Successful IT projects often depend on this key practice between teams, regardless of technical expertise.
What is collaboration, communication, and teamwork?
What is the term for software that demands payment to restore access?
What is ransomware?
A user reports that a shared printer is not working. What are the first three things you should check?
What is power/status lights, network connection, and printer error messages (paper jam, toner, offline status, etc.).
Which AI assistant helps users draft emails, summarize meetings, and create documents in Microsoft 365?
What is Microsoft Copilot?