Preventive Maintenance
This extends your computer life.
What is Preventive Maintenance?
Copy of data on a computer hard drive that is saved to another storage device.
What is a data backup?
This is the recommended temperature range for computer systems.
What is 45-90 degrees Fahrenheit?
This is how you fix a computer that reboots, turns off unexpectedly, or there is the smell of burning electronics.
What is replace the power supply?
These, when left unmaintained/uncleaned, run a high risk of overheating.
What are internal fans?
This chemical is used to clean computer components.
What is isopropyl alcholol?
Displays all devices that are configured on the computer.
What is device manager?
This is the recommended humidity range for a computer desktop.
What is between 10 and 80 percent?
60 percent is optimal
This can result if the incorrect type of RAM is installed..
What is computer not recognizing the ram, or system not booting to desktop?
Before any repair, this recommended step should be taken.
What is backing up the computer?
This builds up from the movements of air through a computer system.
What is dust?
Displays apps that are currently running and also monitors performance of the cpu and virtual memory.
What is Task Manager?
A computer in this type of network needs to be scanned for malware more frequently.
What is a high-traffic network?
This component, when loose or failing, causes the BIOS to no longer keep track of date and time..
What is the CMOS battery?
These are messages sounded when there is a problem with the computer during reboot.
What are beep codes/flash sequences?
Environmental state when a computer runs perfectly.
What is optimal operating conditions?
Allows customers to explain details of the problem in their own words.
What are open ended questions?
A computer in this environment, due to a heightened risk of ESD, needs to be maintained more frequently.
What is a dusty environment?
This is the cause of a computer not recognizing a dual core processor.
What is the BIOS not recognizing the dual core processor?
These types of terms tends to confuse anyone who is not involved in IT.
What is industry/technical jargon?
The lowest temperature recommended for a computer environment.
What is 45 degrees fahrenheit?
This app is frequently updated with information about system errors.
What is Event Viewer?
These PC components need to be cleaned of dust on a regular schedule.
What are fan blades, fan intakes, the power supply, and exposed components inside the computer?
This problem can cause a computer to not recognize a storage device, though is only present with older PATA drives.
What is incorrectly set jumpers?
Pests can enter your computer if these external case components are missing.
What are expansion slot covers?