Mobile OS
Troubleshooting Process
Securing Mobile Devices
Preventive Maintenance
Potpourri
100

A mobile open-source OS that allows anyone to contribute to the development and evolution of the software.

What is Android?

100

Third step in the troubleshooting process.

What is test the theory to determine the cause?

100

A peripheral device using Bluetooth technology to hear sounds from a mobile device

What is a Bluetooth Headset?

100

A security measure that requires you to enter a pattern or code to access a mobile device.

What is Passcode Lock?

100

A method of exchanging digital messages from an author to one or more recipients using the internet or another network.

What is an Email?

200

A mobile closed-source OS that doesn’t allow you to make changes to the base software.

What is IOS?

200

Fourth step in the troubleshooting process.

What is establish and plan of action to resolve the problem and implement the solution?

200

Unlocking the bootloader on an IOS device to install custom OS.

What is jailbreaking?

200

Software on a mobile device.

What is an app?

200

1,000,000 (Million) Hertz..

What is Megahertz?

300

The size and shape of motherboards, computer cases, and power supplies.

What is a form factor?

300

Two types of questions asked when troubleshooting.

What are open and closed-ended questions?

300

Connecting a mobile device to another device or computer to share a network connection.

What is tethering?

300

Setting that turns off all cellular, Wi-Fi, and Bluetooth radios.

What is airplane mode?

300

Email standard that downloads mail from a server but also but also leaves a copy on the server.

What is IMAP?

400

The four basic units of electricity.

What are voltage, current, power, and resistance?

400

Fifth step of the troubleshooting process.

What is verify full system functionality and, if applicable, implement preventive measures?

400

Exchange of data between two or more devices, while maintaining consistent data on those devices.

What is synchronization?

400

Three field-serviceable parts on mobile devices.

What is the battery, memory card, and SIM card?

400

Establishing a connection between Bluetooth devices so they can share recourses.

What is pairing?

500

Email standard that retrieves mail from a server but does not leave a copy on it.

What is POP3

500

Final step in the troubleshooting process.

What is document findings, actions, and outcomes?

500

A navigation system that determines the time and location on Earth using messages from satellites in space and a receiver on Earth.

What is Global Positioning System (GPS)?

500

Type of hard drives that mobile devices use.

What is a Solid State Drive SSD?

500

A self-replicating harmful program that is primarily used to attack networks.

What is a worm?
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